---
description: Our free tool can help you get a quick and detailed side-by-side comparison for InvGate Service Management vs Milvus. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: InvGate Service Management vs Milvus Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [InvGate Service Management \<span\>vs\</span\> Milvus](https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus)

# Compare InvGate Service Management vs Milvus

Canonical: https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus

> Detailed comparison between InvGate Service Management and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | InvGate Service Management | Milvus |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 108 | 298 |
| **Starting Price** | US$17.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars |

## Key features

### InvGate Service Management

- API
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management
- Ticket Management

### Milvus

- API
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View InvGate Service Management Profile](https://www.getapp.co.nz/software/101213/service-desk)
- [View Milvus Profile](https://www.getapp.co.nz/software/132287/milvus)
- [View Original Comparison](https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"InvGate Service Management vs Milvus Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for InvGate Service Management vs Milvus. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus","about":[{"@id":"https://www.getapp.co.nz/software/101213/service-desk#software"},{"@id":"https://www.getapp.co.nz/software/132287/milvus#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"InvGate Service Management","description":"InvGate provides a multi-departmental service fulfillment solution with federated asset management solution for seamless integration between the service request and the asset requiring service.  InvGate delivers the most intuitive and easy to understand user interface that is easy to configure, a joy to use, and extremely efficient at fulfilling customer service requests.\n\nInvGate capabilities include IT service desk with gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, inventory risk detection, and more. Delivered as a SaaS service or an On-Premises solution, InvGate is easily deployed within minutes to your unique infrastructure requirements. \n\nInvGate advanced data analysis tools provide management reports and insights around the critical key performance indicators desired to improve business process, reduce waste and increase efficiency.\n\nCode-free configuration allows for drastically reduced implementation times and little ongoing service costs to generate benefits immediately and maximize your return on investment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0e7f401b-54ee-4639-927a-7d30bea31dea.png","url":"https://www.getapp.co.nz/software/101213/service-desk","@id":"https://www.getapp.co.nz/software/101213/service-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":108},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.\n\nMilvus's IT asset management solution allows users to generate a list of client devices, view real-time terminal statuses, and access full device information. Devices can be added and removed as necessary from a remote location through the remote access feature. Alerts are generated automatically for device variables being monitored including RAM, disk storage, temperature, and more. Users can also manage asset life cycles, software licenses, asset locations, link monitoring, and remote file transfer.\n\nThe help desk functionality of Milvus includes multi-channel support for chat, phone, web, email, and in-app support requests. Users can manage tickets, link duplicate tickets together, and support multiple customers at the same time. SLAs are managed automatically with ticket prioritization and contract management tools to configure service contracts. Milvus also integrates with Bom Controle, allowing users to automate the sending of monthly customer invoices.","url":"https://www.getapp.co.nz/software/132287/milvus","@id":"https://www.getapp.co.nz/software/132287/milvus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"InvGate Service Management vs Milvus","position":3,"item":"https://www.getapp.co.nz/compare/101213/132287/service-desk/vs/milvus","@type":"ListItem"}]}]}
</script>
