---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ConnectWise PSA vs Syncro. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise PSA vs Syncro Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA \<span\>vs\</span\> Syncro](https://www.getapp.co.nz/compare/100721/2047491/connectwise-manage/vs/syncro)

# Compare ConnectWise PSA vs Syncro

Canonical: https://www.getapp.co.nz/compare/100721/2047491/connectwise-manage/vs/syncro

> Detailed comparison between ConnectWise PSA and Syncro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | Syncro |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 273 | 147 |
| **Starting Price** | - | US$129.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customisable Branding
- Dashboard
- Document Management
- Help Desk Management
- IT Asset Management
- Incident Management
- Issue Management
- Monitoring
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Workflow Management

### Syncro

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Contract/License Management
- Customisable Branding
- Dashboard
- Document Management
- Help Desk Management
- IT Asset Management
- Incident Management
- Issue Management
- Monitoring
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Workflow Management

## Links

- [View ConnectWise PSA Profile](https://www.getapp.co.nz/software/100721/connectwise-manage)
- [View Syncro Profile](https://www.getapp.co.nz/software/2047491/syncro)
- [View Original Comparison](https://www.getapp.co.nz/compare/100721/2047491/connectwise-manage/vs/syncro)

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