---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Talkdesk vs CloudTalk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Talkdesk vs CloudTalk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Talkdesk \<span\>vs\</span\> CloudTalk](https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk)

# Compare Talkdesk vs CloudTalk

Canonical: https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk

> Detailed comparison between Talkdesk and CloudTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Talkdesk | CloudTalk |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 733 | 269 |
| **Starting Price** | US$85.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Talkdesk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Dashboard
- Inbound Call Centre
- Integrations Management
- Lead Management
- Monitoring
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Dashboard
- Inbound Call Centre
- Integrations Management
- Lead Management
- Monitoring
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing

## Links

- [View Talkdesk Profile](https://www.getapp.co.nz/software/100659/talkdesk)
- [View CloudTalk Profile](https://www.getapp.co.nz/software/114835/cloudtalk)
- [View Original Comparison](https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Talkdesk vs CloudTalk Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Talkdesk vs CloudTalk. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk","about":[{"@id":"https://www.getapp.co.nz/software/100659/talkdesk#software"},{"@id":"https://www.getapp.co.nz/software/114835/cloudtalk#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Talkdesk","description":"Talkdesk is a browser-based contact center solution that helps businesses of all sizes build stronger customer relationships, by providing agents with a 360-degree view of a customer.\n\nThe Talkdesk solution enables companies to have more personalized conversations with customers and prospects, improve team productivity and efficiency, and make data-driven decisions to enhance business KPIs.\n\nTalkdesk offers integrations with various third-party business tools such as Salesforce, Zendesk, Slack, Desk.com, and other leading applications. With various customizable features including automated workflows, live reporting and skills-based routing, it also streamlines operations for contact centers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ffd6a24c-e233-445e-be87-1309087dd181.png","url":"https://www.getapp.co.nz/software/100659/talkdesk","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/100659/talkdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":733,"ratingValue":4.5},"offers":{"price":"85","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"CloudTalk","description":"CloudTalk is a smart, user-centered phone system offering more than 70 advanced calling features. Our VoIP suite is mostly used by customer support and sales teams working in startups, SMEs or e-commerce. Start with a 14-Day trial, absolutely FREE.\n\nAccessible over browser and desktop apps, CloudTalk enables sales and call center teams to make and receive calls anywhere, on any device, with international numbers from more than 140 countries around the world. Some of the main CloudTalk features are: Basic call features, Automated Call Distribution, Interactive Voice Response, Real-time customer card, Custom reporting, Click-to-Call, Call statistics, Real-time dashboard, Conference call and many others. \n\nCloudTalk integrates with popular CRM, Helpdesk and eCommerce solutions (including Zendesk, Freshdesk, Salesforce, Pipedrive, Hubspot, Intercom, HelpScout, Live Agent, Zoho CRM, and Magento) with predefined one-click integrations, and can be connected to any other tool via an open API. \n\nTeams always have access to up-to-date information across all platforms. Agents can see all the customer details before they pick up the phone, which allows them to make calls more personalized and efficient.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d26cc0e-e76d-4e8f-980c-10fa10108956.png","url":"https://www.getapp.co.nz/software/114835/cloudtalk","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/114835/cloudtalk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":269,"ratingValue":4.4},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Talkdesk vs CloudTalk","position":3,"item":"https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/100659/114835/talkdesk/vs/cloudtalk#breadcrumblist"}]}
</script>