---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Highrise vs LiveAgent. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Highrise vs LiveAgent Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Highrise \<span\>vs\</span\> LiveAgent](https://www.getapp.co.nz/compare/10054/91301/highrise-crm/vs/liveagent)

# Compare Highrise vs LiveAgent

Canonical: https://www.getapp.co.nz/compare/10054/91301/highrise-crm/vs/liveagent

> Detailed comparison between Highrise and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Highrise | LiveAgent |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 130 | 1787 |
| **Starting Price** | US$24.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Highrise

- API
- CRM
- Campaign Management
- Contact Database
- Contact Management
- Customer Support
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Performance Metrics
- Reminders
- Reporting/Analytics
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Task Management
- Template Management
- Workflow Management

### LiveAgent

- API
- CRM
- Campaign Management
- Contact Database
- Contact Management
- Customer Support
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Performance Metrics
- Reminders
- Reporting/Analytics
- Search
- Search/Filter
- Segmentation
- Self Service Portal
- Task Management
- Template Management
- Workflow Management

## Links

- [View Highrise Profile](https://www.getapp.co.nz/software/10054/highrise-crm)
- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.co.nz/compare/10054/91301/highrise-crm/vs/liveagent)

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