---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zoho Desk vs get.chat. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk vs get.chat Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Zoho Desk \<span\>vs\</span\> get.chat](https://www.getapp.co.nz/compare/10036/2057815/zoho-desk/vs/get-chat)

# Compare Zoho Desk vs get.chat

Canonical: https://www.getapp.co.nz/compare/10036/2057815/zoho-desk/vs/get-chat

> Detailed comparison between Zoho Desk and get.chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | get.chat |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 2211 | 93 |
| **Starting Price** | US$20.00 | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zoho Desk

- @mentions
- API
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Document Storage
- Email Management
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History

### get.chat

- @mentions
- API
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Document Storage
- Email Management
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Zoho Desk Profile](https://www.getapp.co.nz/software/10036/zoho-desk)
- [View get.chat Profile](https://www.getapp.co.nz/software/2057815/get-chat)
- [View Original Comparison](https://www.getapp.co.nz/compare/10036/2057815/zoho-desk/vs/get-chat)

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