---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Aircall vs Aloware. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aircall vs Aloware Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Aircall \<span\>vs\</span\> Aloware](https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware)

# Compare Aircall vs Aloware

Canonical: https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware

> Detailed comparison between Aircall and Aloware. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Aloware |
| **Overall rating** | 4.2/5 | 4.2/5 |
| **Total Reviews** | 465 | 33 |
| **Starting Price** | US$40.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Aircall

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Outbound Call Centre
- Progressive Dialer
- Real-Time Reporting
- Reporting/Analytics
- Virtual Call Center

### Aloware

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Inbound Call Centre
- Outbound Call Centre
- Progressive Dialer
- Real-Time Reporting
- Reporting/Analytics
- Virtual Call Center

## Links

- [View Aircall Profile](https://www.getapp.co.nz/software/100333/aircall)
- [View Aloware Profile](https://www.getapp.co.nz/software/118987/aloware)
- [View Original Comparison](https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aircall vs Aloware Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Aircall vs Aloware. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware","about":[{"@id":"https://www.getapp.co.nz/software/100333/aircall#software"},{"@id":"https://www.getapp.co.nz/software/118987/aloware#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Aircall","description":"Aircall is a cloud-based customer communications platform that consolidates voice, SMS, and WhatsApp into a single omnichannel inbox, designed for customer support and sales teams across businesses of all sizes. The platform routes inbound and outbound interactions through a unified interface, giving agents shared access to conversation history, customer context, and real-time collaboration tools without switching between applications.\n\nAircall extends its core telephony and messaging capabilities through a broad integration ecosystem, connecting with CRM, helpdesk, and productivity tools to synchronize contact data and interaction logs automatically. Supervisors gain access to live monitoring dashboards, call recording, analytics, and queue management features that support workforce oversight and performance tracking. IVR configuration, call routing rules, and number provisioning are managed directly within the platform, reducing reliance on external telephony infrastructure.\n\nAircall supports distributed and remote teams through browser and mobile access, enabling agents to handle customer interactions from any location. The platform's reporting suite surfaces channel-level and agent-level metrics, supporting data-driven decisions around staffing, response times, and customer satisfaction. Businesses in retail, SaaS, financial services, and professional services use Aircall to centralize customer communication operations and maintain consistent service quality across channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.getapp.co.nz/software/100333/aircall","@id":"https://www.getapp.co.nz/software/100333/aircall#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":465},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Aloware","description":"Aloware is a cloud-based (SaaS) contact center platform that consolidates voice calling, two-way SMS/MMS, AI voice agents, power dialing, and workflow automation into a single interface. Designed for small to mid-sized businesses in sales and support-intensive industries, Aloware connects inbound and outbound communication channels with CRM systems such as HubSpot, Salesforce, and Pipedrive, keeping contact records and interaction histories synchronized without manual data entry.\n\nAloware provides a configurable suite of outreach tools including multi-line power dialers, SMS sequences, ring groups, IVR call routing, and call disposition tracking. Compliance features address TCPA and DNC requirements through built-in list filtering and opt-out management. AI voice agents handle inbound call flows autonomously, qualifying leads and routing conversations based on configured logic, while live call monitoring and whisper coaching support agent development in real time.\n\nReporting and analytics in Aloware surface call volume trends, agent performance metrics, and campaign outcomes through dashboards accessible to managers and administrators. The platform supports remote and distributed teams through browser-based softphone access, mobile applications, and role-based permissions. Aloware's open API and native integrations extend its functionality into existing sales and support tech stacks, making it adaptable across a range of operational configurations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/00f45135-28d0-429f-80b5-583e15457ee9.png","url":"https://www.getapp.co.nz/software/118987/aloware","@id":"https://www.getapp.co.nz/software/118987/aloware#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":33},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@id":"https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"Aircall vs Aloware","position":3,"item":"https://www.getapp.co.nz/compare/100333/118987/aircall/vs/aloware","@type":"ListItem"}]}]}
</script>
