---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ProProfs Knowledge Base vs Deskpro. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Knowledge Base vs Deskpro Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [ProProfs Knowledge Base \<span\>vs\</span\> Deskpro](https://www.getapp.co.nz/compare/100156/100699/proprofs-knowledge-base-software/vs/deskpro)

# Compare ProProfs Knowledge Base vs Deskpro

Canonical: https://www.getapp.co.nz/compare/100156/100699/proprofs-knowledge-base-software/vs/deskpro

> Detailed comparison between ProProfs Knowledge Base and Deskpro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Knowledge Base | Deskpro |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 28 | 38 |
| **Starting Price** | US$79.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Knowledge Base

- API
- Activity Tracking
- CRM
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Live Chat
- Mobile Alerts
- Multi-Channel Communication
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki

### Deskpro

- API
- Activity Tracking
- CRM
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Live Chat
- Mobile Alerts
- Multi-Channel Communication
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki

## Links

- [View ProProfs Knowledge Base Profile](https://www.getapp.co.nz/software/100156/proprofs-knowledge-base-software)
- [View Deskpro Profile](https://www.getapp.co.nz/software/100699/deskpro)
- [View Original Comparison](https://www.getapp.co.nz/compare/100156/100699/proprofs-knowledge-base-software/vs/deskpro)

-----

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