---
description: Learn how Zendesk Suite can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Zendesk Suite](/software/9448/zendesk) > [Zendesk Suite Alternatives](https://www.getapp.co.nz/alternatives/9448/zendesk)

# Alternatives to Zendesk Suite

Canonical: https://www.getapp.co.nz/alternatives/9448/zendesk

> Explore the top alternatives to Zendesk Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18781 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.co.nz/software/90378/salesforce)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/90378/zendesk/vs/salesforce)
2. **LiveAgent** — 4.7/5 (1778 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/91301/zendesk/vs/liveagent)
3. **LiveChat** — 4.6/5 (1721 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.nz/software/8385/livechat)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/8385/9448/livechat/vs/zendesk)
4. **Freshdesk** — 4.5/5 (3414 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/10317/zendesk/vs/freshdesk)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.nz/software/132287/milvus)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/132287/zendesk/vs/milvus)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/105081/zendesk/vs/tidio-chat)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/10036/zendesk/vs/zoho-desk)
8. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.co.nz/software/116767/helpdesk)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/116767/zendesk/vs/helpdesk)
9. **Dynamics 365** — 4.4/5 (5819 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.co.nz/software/90844/dynamics-365)
   - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/90844/zendesk/vs/dynamics-365)
10. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.co.nz/software/91379/intercom)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/91379/zendesk/vs/intercom)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
12. **Bitrix24** — 4.2/5 (989 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/90602/zendesk/vs/bitrix24)
13. **Zoho Assist** — 4.7/5 (1400 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.co.nz/software/9913/zoho-assist)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/9913/zendesk/vs/zoho-assist)
14. **Odoo** — 4.2/5 (1303 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.co.nz/software/102445/odoo)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/102445/zendesk/vs/odoo)
15. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.co.nz/software/91207/agi-self-service)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/91207/zendesk/vs/agi-self-service)
16. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.nz/software/102177/front)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/102177/zendesk/vs/front)
17. **JIRA Service Management** — 4.5/5 (768 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/91811/zendesk/vs/jira-service-management)
18. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/8391/9448/incontact-call-center-software/vs/zendesk)
19. **HubSpot Service Hub** — 4.4/5 (189 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.co.nz/software/119575/hubspot-service-hub)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/119575/zendesk/vs/hubspot-service-hub)
20. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.nz/software/106673/gladly)
    - [Compare vs Zendesk Suite](https://www.getapp.co.nz/compare/9448/106673/zendesk/vs/gladly)

## Related Categories

- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software)
- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [Social CRM Tools](https://www.getapp.co.nz/directory/558/social-crm/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/9448/zendesk)
- [View Product Profile](https://www.getapp.co.nz/software/9448/zendesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/9448/zendesk> |
| de-AT | <https://www.getapp.at/alternatives/9448/zendesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zendesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/9448/zendesk> |
| en-AU | <https://www.getapp.com.au/alternatives/9448/zendesk> |
| en-CA | <https://www.getapp.ca/alternatives/9448/zendesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/9448/zendesk> |
| en-IE | <https://www.getapp.ie/alternatives/9448/zendesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/9448/zendesk> |
| en-SG | <https://www.getapp.sg/alternatives/9448/zendesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/9448/zendesk> |
| es | <https://www.getapp.es/alternatives/9448/zendesk> |
| es-CL | <https://www.getapp.cl/alternatives/9448/zendesk> |
| es-CO | <https://www.getapp.com.co/alternatives/9448/zendesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/9448/zendesk> |
| fr | <https://www.getapp.fr/alternatives/9448/zendesk> |
| fr-BE | <https://fr.getapp.be/alternatives/9448/zendesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/9448/zendesk> |
| nl | <https://www.getapp.nl/alternatives/9448/zendesk> |
| nl-BE | <https://www.getapp.be/alternatives/9448/zendesk> |
| pt | <https://www.getapp.com.br/alternatives/9448/zendesk> |
| pt-PT | <https://www.getapp.pt/alternatives/9448/zendesk> |

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