JIRA Service Management Alternatives

Ellevo is a solution for the management and automation of customer service that a company can use to organize their calls, centralize information, monitor contracts, use chatbots with cognitive intelligence and manage the mailbox so that no message is lost. Available in English and Portuguese. Read more about Ellevo Next

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Read more about osTicket

Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board. Read more about Pivotal Tracker

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support. Read more about Intercom

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code Read more about GitHub

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Read more about ManageEngine ServiceDesk Plus

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Read more about AnyDesk

From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration. Read more about Trello

Asana is the leading work management platform for cross-team work that aligns employees around company goals and creates a system of record to help teams achieve them. Create clarity on priorities and responsibilities across teams, and monitor progress in real time to keep projects on track. Read more about Asana

GitScrum is a scrum software designed to help small businesses efficiently manage projects with agile methodologies. The solution offers a drag-and-drop interface that enables team members to create project plans, manage team members, collaborate in real-time, and more. Read more about GitScrum

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Office 365 Timesheet App is a cloud-based time tracking solution, designed to help small to large businesses monitor employee contributions and productivity from a unified platform. It lets managers track employee work hours, configure role-based permissions, set-up managerial approval workflows, view work reports, access user portals, and add... Read more about Office 365 Timesheet App

ProjectTeam is a project management solution for construction teams of all sizes designed to increase communication, track changes, and improve workflow. ProjectTeam’s key features include file management, issue tracking, access control tools, as well as real-time reporting. Read more about ProjectTeam.com

The AI-enabled contract automation platform enabling legal & business teams to create, execute & manage contracts faster than ever. The end-to-end platform powers the entire contract lifecycle from initiation through to renewal all within a secure, browser-native environment. Read more about Juro

No code automation platform designed for compliance, HR, legal, operations, procurement, sales and sourcing teams. 400k users globally use Legito to create, perform, collaborate and execute their work. One integrated no-code solution. Including LexisNexis, PwC, Skoda Auto, and Societe Generale Grou Read more about Legito