How are these alternatives similar to JIRA Service Management?

The alternatives suggested are similar to JIRA Service Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following JIRA Service Management alternatives to see if there are any JIRA Service Management competitors that you should also consider in your software research.


What are the top 5 alternatives to JIRA Service Management?


Top 20 alternatives

osTicket

Open-source customer support ticket system

Overview

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Read more about osTicket

Business size

S M L

Starting from: US$12.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.4

Pivotal Tracker

Agile project management tool for developers

Overview

Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board. Read more about Pivotal Tracker

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Read more about Intercom

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

HubSpot CRM

CRM and lead management solution

Overview

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. Read more about HubSpot CRM

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.3

Confluence

Create, organize, and discuss work with your team

Overview

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Business size

S M L

Starting from: US$5.16
  • Free Version
  • Free Trial
Value for Money 4.3

Salesforce Sales Cloud

Cloud-based CRM and sales automation software

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

GitHub

Social coding & collaborative development platform

Overview

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code Read more about GitHub

Business size

S M L

Starting from: US$4.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.3

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Business size

S M L

Starting from: US$18.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Trello

Visual collaboration tool for shared project perspectives

Overview

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work. Read more about Trello

Business size

S M L

Starting from: US$5.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Asana

The work management platform to organize work across teams.

Overview

Asana is the leading work management platform for cross-team work that aligns employees around company goals and creates a system of record to help teams achieve them. Create clarity on priorities and responsibilities across teams, and monitor progress in real time to keep projects on track. Read more about Asana

Business size

S M L

Starting from: US$13.49
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

GitScrum

Scrum software for small businesses

Overview

GitScrum is a scrum software designed to help small businesses efficiently manage projects with agile methodologies. The solution offers a drag-and-drop interface that enables team members to create project plans, manage team members, collaborate in real-time, and more. Read more about GitScrum

Business size

S M L

Starting from: US$24.99
  • Free Version
  • Free Trial
Value for Money 4.0 0.3

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com

Business size

S M L

Starting from: US$8.00
  • Free Version
  • Free Trial
Value for Money 4.3

Office 365 Timesheet App

Cloud-based time tracking software for all businesses.

Overview

Office 365 Timesheet App is a cloud-based time tracking solution, designed to help small to large businesses monitor employee contributions and productivity from a unified platform. It lets managers track employee work hours, configure role-based permissions, set-up managerial approval workflows, view work reports, access user portals, and add... Read more about Office 365 Timesheet App

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3

TeamDynamix

IT service management platform

Overview

TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks. Read more about TeamDynamix

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.3

ProjectTeam.com

Project management software for serious construction teams.

Overview

ProjectTeam is a project management solution for construction teams of all sizes designed to increase communication, track changes, and improve workflow. ProjectTeam’s key features include file management, issue tracking, access control tools, as well as real-time reporting. Read more about ProjectTeam.com

Business size

S M L

Starting from: US$840.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.4

Juro

Cloud-based solution for contract automation.

Overview

Juro is a cloud-based contract automation platform that revolutionizes contract management by integrating AI automation into the everyday tools used by business teams. This end-to-end solution enables the seamless management of the entire contract lifecycle within a secure, browser-native environment, facilitating swift contract initiation through... Read more about Juro

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Pricing plans
Value for Money 4.5 0.2 View Pricing Plans

Legito

Processes. People. Documents. No code automation platform.

Overview

End-to-end contract lifecycle management with automated workflows, approvals, dashboards, collaboration and reusable data. Rich workflow tools to power efficiency or growth. No-code rapid deployment for fast ROI. Regular new features. 400k+ users globally. Read more about Legito

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.9 0.6

Basecamp

Flexible project management and team communication tool

Overview

Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide Read more about Basecamp

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Zoho Desk

Customer service software for businesses of all sizes

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Quick view of JIRA Service Management

Business size

S M L

Pricing starting from:

US$19.04

  • Free Version
  • Free Trial

Value for Money

4.3