---
description: Learn how Grasp can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Grasp Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Grasp](/software/91650/grasp) > [Grasp Alternatives](https://www.getapp.co.nz/alternatives/91650/grasp)

# Alternatives to Grasp

Canonical: https://www.getapp.co.nz/alternatives/91650/grasp

> Explore the top alternatives to Grasp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/9448/91650/zendesk/vs/grasp)
2. **WhatsApp** — 4.7/5 (16475 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.co.nz/software/2035411/whatsapp)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/2035411/grasp/vs/whatsapp)
3. **Viber** — 4.4/5 (4064 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.co.nz/software/2049588/viber)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/2049588/grasp/vs/viber)
4. **Telegram** — 4.7/5 (6438 reviews) — Cloud-based mobile and desktop messaging app for all devices
   - [View profile](https://www.getapp.co.nz/software/114023/telegram)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/114023/grasp/vs/telegram)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91301/91650/liveagent/vs/grasp)
6. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.co.nz/software/116767/helpdesk)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/116767/grasp/vs/helpdesk)
7. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
   - [View profile](https://www.getapp.co.nz/software/2079329/sobot)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/2079329/grasp/vs/sobot)
8. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/10317/91650/freshdesk/vs/grasp)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
   - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/105081/grasp/vs/tidio-chat)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/10036/91650/zoho-desk/vs/grasp)
11. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.co.nz/software/90462/help-scout)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/90462/91650/help-scout/vs/grasp)
12. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/104597/grasp/vs/genesys-cloud)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.co.nz/software/2058097/servicenow-customer-service-management)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/2058097/grasp/vs/servicenow-customer-service-management)
14. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.co.nz/software/20502/hiver)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/20502/91650/hiver/vs/grasp)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/90602/91650/bitrix24/vs/grasp)
16. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/91754/grasp/vs/salesforce)
17. **Acquire** — 5.0/5 (20 reviews) — Multi-channel Customer Communication Platform
    - [View profile](https://www.getapp.co.nz/software/103159/acquire)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/103159/grasp/vs/acquire)
18. **Kapture CX** — 4.2/5 (40 reviews) — AI-native omnichannel CX platform for enterprises
    - [View profile](https://www.getapp.co.nz/software/119083/Kapture)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/119083/grasp/vs/Kapture)
19. **HelpCrunch** — 4.8/5 (195 reviews) — Cloud-based customer communication platform for SMBs
    - [View profile](https://www.getapp.co.nz/software/110489/helpcrunch)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/91650/110489/grasp/vs/helpcrunch)
20. **HappyFox Help Desk** — 4.6/5 (93 reviews) — AI-powered help desk and ticketing software
    - [View profile](https://www.getapp.co.nz/software/90516/happyfox)
    - [Compare vs Grasp](https://www.getapp.co.nz/compare/90516/91650/happyfox/vs/grasp)

## Related Categories

- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)
- [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/91650/grasp)
- [View Product Profile](https://www.getapp.co.nz/software/91650/grasp)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91650/grasp> |
| de-AT | <https://www.getapp.at/alternatives/91650/grasp> |
| en | <https://www.getapp.com/customer-service-support-software/a/grasp/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91650/grasp> |
| en-AU | <https://www.getapp.com.au/alternatives/91650/grasp> |
| en-CA | <https://www.getapp.ca/alternatives/91650/grasp> |
| en-GB | <https://www.getapp.co.uk/alternatives/91650/grasp> |
| en-IE | <https://www.getapp.ie/alternatives/91650/grasp> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91650/grasp> |
| en-SG | <https://www.getapp.sg/alternatives/91650/grasp> |
| en-ZA | <https://www.getapp.za.com/alternatives/91650/grasp> |
| es | <https://www.getapp.es/alternatives/91650/grasp> |
| es-CL | <https://www.getapp.cl/alternatives/91650/grasp> |
| es-CO | <https://www.getapp.com.co/alternatives/91650/grasp> |
| es-MX | <https://www.getapp.com.mx/alternatives/91650/grasp> |
| fr | <https://www.getapp.fr/alternatives/91650/grasp> |
| fr-BE | <https://fr.getapp.be/alternatives/91650/grasp> |
| fr-CA | <https://fr.getapp.ca/alternatives/91650/grasp> |
| nl | <https://www.getapp.nl/alternatives/91650/grasp> |
| nl-BE | <https://www.getapp.be/alternatives/91650/grasp> |

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