NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN
(38 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

US$0.01/month
Free Free
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Action Planning Action Planning
Ad hoc Reporting Ad hoc Reporting
Audit Trail Audit Trail
Auditing Auditing
Automated Scheduling Automated Scheduling
Automatic Lead Distribution Automatic Lead Distribution
CRM Integration CRM Integration
Call Centre Management Call Centre Management
Case Management Case Management
Chat Chat
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Collaborative Workspace Collaborative Workspace
Customer Complaint Tracking Customer Complaint Tracking
Customer Service Analytics Customer Service Analytics
Customisable Templates Customisable Templates
Document Management Document Management
Email Integration Email Integration
Email Templates Email Templates
Engagement Analytics Engagement Analytics
Feedback Management Feedback Management
Help Desk Management Help Desk Management
Instant Messaging Instant Messaging
Issue Tracking Issue Tracking
Mobile Integration Mobile Integration
Multi-Channel Management Multi-Channel Management
Multi-Company Multi-Company
Multi-Language Multi-Language
Performance Management Performance Management
Prioritising Prioritising
Reminders Reminders
Rules-Based Workflow Rules-Based Workflow
Self Service Portal Self Service Portal
Social Media Integration Social Media Integration
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Surveys & Feedback Surveys & Feedback
Template Management Template Management
Two-Factor Authentication Two-Factor Authentication
Visual Analytics Visual Analytics
Workflow Management Workflow Management

Integrations

Integrations

Facebook Facebook
Google Calendar Google Calendar
Google Drive Google Drive
Microsoft Excel Microsoft Excel
Microsoft Outlook Microsoft Outlook
Microsoft Word Microsoft Word
Twitter Twitter

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