---
description: Learn how SoftDesk can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SoftDesk Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [SoftDesk](/software/2085513/softdesk) > [SoftDesk Alternatives](https://www.getapp.co.nz/alternatives/2085513/softdesk)

# Alternatives to SoftDesk

Canonical: https://www.getapp.co.nz/alternatives/2085513/softdesk

> Explore the top alternatives to SoftDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4114 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/9448/2085513/zendesk/vs/softdesk)
2. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.nz/software/132287/milvus)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/132287/2085513/milvus/vs/softdesk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/91301/2085513/liveagent/vs/softdesk)
4. **Freshservice** — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/91351/2085513/freshservice/vs/softdesk)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/10036/2085513/zoho-desk/vs/softdesk)
6. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.co.nz/software/113939/bomgar)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/113939/2085513/bomgar/vs/softdesk)
7. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.nz/software/8385/livechat)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/8385/2085513/livechat/vs/softdesk)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/91811/2085513/jira-service-management/vs/softdesk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.co.nz/software/132559/supremo-remote-desktop)
   - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/132559/2085513/supremo-remote-desktop/vs/softdesk)
10. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.nz/software/120371/boss-solutions)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/120371/2085513/boss-solutions/vs/softdesk)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/105081/2085513/tidio-chat/vs/softdesk)
12. **SysAid** — 4.5/5 (528 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.co.nz/software/90863/sysaid)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/90863/2085513/sysaid/vs/softdesk)
13. **HelpDesk** — 4.6/5 (184 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.co.nz/software/116767/helpdesk)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/116767/2085513/helpdesk/vs/softdesk)
14. **Harmony** — 4.9/5 (40 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.co.nz/software/2084708/harmony-1)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/2084708/2085513/harmony-1/vs/softdesk)
15. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.co.nz/software/2066040/help-desk-software)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/2066040/2085513/help-desk-software/vs/softdesk)
16. **ServiceTonic** — 4.6/5 (10 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.nz/software/2072659/servicetonic)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/2072659/2085513/servicetonic/vs/softdesk)
17. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.co.nz/software/2059330/teamdynamix)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/2059330/2085513/teamdynamix/vs/softdesk)
18. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.nz/software/105673/supportbench)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/105673/2085513/supportbench/vs/softdesk)
19. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
    - [View profile](https://www.getapp.co.nz/software/102017/atera)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/102017/2085513/atera/vs/softdesk)
20. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.co.nz/software/114883/isl-light)
    - [Compare vs SoftDesk](https://www.getapp.co.nz/compare/114883/2085513/isl-light/vs/softdesk)

## Related Categories

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [Service Desk Software](https://www.getapp.co.nz/directory/1249/service-desk/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2085513/softdesk)
- [View Product Profile](https://www.getapp.co.nz/software/2085513/softdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/softdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2085513/softdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2085513/softdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2085513/softdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2085513/softdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2085513/softdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2085513/softdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2085513/softdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2085513/softdesk> |

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