---
description: Learn how Fernand can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fernand Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Fernand](/software/2064097/fernand) > [Fernand Alternatives](https://www.getapp.co.nz/alternatives/2064097/fernand)

# Alternatives to Fernand

Canonical: https://www.getapp.co.nz/alternatives/2064097/fernand

> Explore the top alternatives to Fernand. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/9448/2064097/zendesk/vs/fernand)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/10317/2064097/freshdesk/vs/fernand)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/91301/2064097/liveagent/vs/fernand)
4. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.nz/software/132287/milvus)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/132287/2064097/milvus/vs/fernand)
5. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/91351/2064097/freshservice/vs/fernand)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/10036/2064097/zoho-desk/vs/fernand)
7. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.nz/software/8385/livechat)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/8385/2064097/livechat/vs/fernand)
8. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.co.nz/software/113939/bomgar)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/113939/2064097/bomgar/vs/fernand)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
   - [Compare vs Fernand](https://www.getapp.co.nz/compare/91811/2064097/jira-service-management/vs/fernand)
10. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/105081/2064097/tidio-chat/vs/fernand)
11. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.co.nz/software/9156/servicenow)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/9156/2064097/servicenow/vs/fernand)
12. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.co.nz/software/116767/helpdesk)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/116767/2064097/helpdesk/vs/fernand)
13. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.nz/software/105673/supportbench)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/105673/2064097/supportbench/vs/fernand)
14. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.nz/software/120371/boss-solutions)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/120371/2064097/boss-solutions/vs/fernand)
15. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.co.nz/software/2061511/tiledesk)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/2061511/2064097/tiledesk/vs/fernand)
16. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.co.nz/software/90462/help-scout)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/90462/2064097/help-scout/vs/fernand)
17. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.nz/software/2072659/servicetonic)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/2064097/2072659/fernand/vs/servicetonic)
18. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.co.nz/software/91207/agi-self-service)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/91207/2064097/agi-self-service/vs/fernand)
19. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.nz/software/106673/gladly)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/106673/2064097/gladly/vs/fernand)
20. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.co.nz/software/2084708/harmony-1)
    - [Compare vs Fernand](https://www.getapp.co.nz/compare/2064097/2084708/fernand/vs/harmony-1)

## Related Categories

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2064097/fernand)
- [View Product Profile](https://www.getapp.co.nz/software/2064097/fernand)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/fernand/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2064097/fernand> |
| en-AU | <https://www.getapp.com.au/alternatives/2064097/fernand> |
| en-CA | <https://www.getapp.ca/alternatives/2064097/fernand> |
| en-GB | <https://www.getapp.co.uk/alternatives/2064097/fernand> |
| en-IE | <https://www.getapp.ie/alternatives/2064097/fernand> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2064097/fernand> |
| en-SG | <https://www.getapp.sg/alternatives/2064097/fernand> |
| en-ZA | <https://www.getapp.za.com/alternatives/2064097/fernand> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Fernand","description":"Find the best Fernand alternatives for your business in New Zealand. On our platform you can find free, open source, and cloud-based software similar to Fernand.","url":"https://www.getapp.co.nz/alternatives/2064097/fernand","about":{"@id":"https://www.getapp.co.nz/alternatives/2064097/fernand#software"},"breadcrumb":{"@id":"https://www.getapp.co.nz/alternatives/2064097/fernand#breadcrumblist"},"@id":"https://www.getapp.co.nz/alternatives/2064097/fernand#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.co.nz/alternatives/2064097/fernand#software"},"publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Fernand","url":"https://www.getapp.co.nz/software/2064097/fernand","@id":"https://www.getapp.co.nz/software/2064097/fernand#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":5.0},"offers":{"price":"29","@type":"Offer"}},{"@id":"https://www.getapp.co.nz/alternatives/2064097/fernand#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/562/customer-support/software","@type":"ListItem"},{"name":"Fernand","position":3,"item":"/software/2064097/fernand","@type":"ListItem"},{"name":"Fernand Alternatives","position":4,"item":"https://www.getapp.co.nz/alternatives/2064097/fernand","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Fernand Alternatives and Competitors | GetApp NZ 2026","@context":"https://schema.org","@id":"https://www.getapp.co.nz/alternatives/2064097/fernand#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.nz/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.co.nz/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.co.nz/software/91301/liveagent","@type":"ListItem"},{"name":"Milvus","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.co.nz/software/132287/milvus","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.co.nz/software/91351/freshservice","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.co.nz/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.co.nz/software/8385/livechat","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.co.nz/software/113939/bomgar","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.co.nz/software/91811/jira-service-management","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.co.nz/software/105081/tidio-chat","@type":"ListItem"},{"name":"ServiceNow","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.co.nz/software/9156/servicenow","@type":"ListItem"},{"name":"HelpDesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.getapp.co.nz/software/116767/helpdesk","@type":"ListItem"},{"name":"Supportbench","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.co.nz/software/105673/supportbench","@type":"ListItem"},{"name":"BOSSDesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.co.nz/software/120371/boss-solutions","@type":"ListItem"},{"name":"Tiledesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.getapp.co.nz/software/2061511/tiledesk","@type":"ListItem"},{"name":"Help Scout","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.co.nz/software/90462/help-scout","@type":"ListItem"},{"name":"ServiceTonic","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.getapp.co.nz/software/2072659/servicetonic","@type":"ListItem"},{"name":"Yonyx","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.co.nz/software/91207/agi-self-service","@type":"ListItem"},{"name":"Gladly","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.co.nz/software/106673/gladly","@type":"ListItem"},{"name":"Harmony","position":20,"image":"https://images.g2crowd.com/uploads/product/image/4e5bed25aed6e5dec092d8b7b77ab329/harmony-io.png","url":"https://www.getapp.co.nz/software/2084708/harmony-1","@type":"ListItem"}],"numberOfItems":20}
</script>