---
description: Learn how Metaphor Contact Center can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Metaphor Contact Center Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Metaphor Contact Center](/software/2063721/metaphor-contact-center) > [Metaphor Contact Center Alternatives](https://www.getapp.co.nz/alternatives/2063721/metaphor-contact-center)

# Alternatives to Metaphor Contact Center

Canonical: https://www.getapp.co.nz/alternatives/2063721/metaphor-contact-center

> Explore the top alternatives to Metaphor Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4076 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/9448/2063721/zendesk/vs/metaphor-contact-center)
2. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.co.nz/software/104279/chasedata)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/104279/2063721/chasedata/vs/metaphor-contact-center)
3. **Convoso** — 4.5/5 (386 reviews) — AI virtual agent for call center automation
   - [View profile](https://www.getapp.co.nz/software/8280/cloud-predictive-dialer)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/8280/2063721/cloud-predictive-dialer/vs/metaphor-contact-center)
4. **Bitrix24** — 4.2/5 (986 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/90602/2063721/bitrix24/vs/metaphor-contact-center)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/104597/2063721/genesys-cloud/vs/metaphor-contact-center)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/8391/2063721/incontact-call-center-software/vs/metaphor-contact-center)
7. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
   - [View profile](https://www.getapp.co.nz/software/100659/talkdesk)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/100659/2063721/talkdesk/vs/metaphor-contact-center)
8. **Voiptime Cloud** — 4.8/5 (80 reviews) — Great contact center software for SMB and Enterprises
   - [View profile](https://www.getapp.co.nz/software/107301/voiptime-cloud)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/107301/2063721/voiptime-cloud/vs/metaphor-contact-center)
9. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.co.nz/software/91276/five9)
   - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/91276/2063721/five9/vs/metaphor-contact-center)
10. **Ricochet360** — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
    - [View profile](https://www.getapp.co.nz/software/127955/ricochet)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/127955/2063721/ricochet/vs/metaphor-contact-center)
11. **Bright Pattern** — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
    - [View profile](https://www.getapp.co.nz/software/91164/servicepattern)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/91164/2063721/servicepattern/vs/metaphor-contact-center)
12. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
    - [View profile](https://www.getapp.co.nz/software/102341/phoneburner)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/102341/2063721/phoneburner/vs/metaphor-contact-center)
13. **Ring.io** — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
    - [View profile](https://www.getapp.co.nz/software/102731/ringio)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/102731/2063721/ringio/vs/metaphor-contact-center)
14. **Close** — 4.7/5 (164 reviews) — The conversation-first CRM for small, scaling sales teams
    - [View profile](https://www.getapp.co.nz/software/91339/close-io)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/91339/2063721/close-io/vs/metaphor-contact-center)
15. **LiveAgent** — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/91301/2063721/liveagent/vs/metaphor-contact-center)
16. **HubSpot Sales Hub** — 4.5/5 (498 reviews) — Freemium email productivity \& tracking for sales teams
    - [View profile](https://www.getapp.co.nz/software/101107/hubspot-saleshub)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/101107/2063721/hubspot-saleshub/vs/metaphor-contact-center)
17. **InfoFlo** — 4.5/5 (97 reviews) — HIPAA compaliant case management software
    - [View profile](https://www.getapp.co.nz/software/91218/infoflo)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/91218/2063721/infoflo/vs/metaphor-contact-center)
18. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/91754/2063721/salesforce-1-service-cloud/vs/metaphor-contact-center)
19. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/10036/2063721/zoho-desk/vs/metaphor-contact-center)
20. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.co.nz/software/102073/agile-crm)
    - [Compare vs Metaphor Contact Center](https://www.getapp.co.nz/compare/102073/2063721/agile-crm/vs/metaphor-contact-center)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Predictive Dialer Software](https://www.getapp.co.nz/directory/849/predictive-dialer/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2063721/metaphor-contact-center)
- [View Product Profile](https://www.getapp.co.nz/software/2063721/metaphor-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/metaphor-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2063721/metaphor-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2063721/metaphor-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2063721/metaphor-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2063721/metaphor-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2063721/metaphor-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2063721/metaphor-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2063721/metaphor-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2063721/metaphor-contact-center> |

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