---
description: Learn how HGS Agent X can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HGS Agent X Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [HGS Agent X](/software/2059535/hgs-agent-x) > [HGS Agent X Alternatives](https://www.getapp.co.nz/alternatives/2059535/hgs-agent-x)

# Alternatives to HGS Agent X

Canonical: https://www.getapp.co.nz/alternatives/2059535/hgs-agent-x

> Explore the top alternatives to HGS Agent X. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/9448/2059535/zendesk/vs/hgs-agent-x)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/91301/2059535/liveagent/vs/hgs-agent-x)
3. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.co.nz/software/91276/five9)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/91276/2059535/five9/vs/hgs-agent-x)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/104597/2059535/genesys-cloud/vs/hgs-agent-x)
5. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/8391/2059535/incontact-call-center-software/vs/hgs-agent-x)
6. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
   - [View profile](https://www.getapp.co.nz/software/100659/talkdesk)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/100659/2059535/talkdesk/vs/hgs-agent-x)
7. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/2057354/2059535/inconcert-omnichannel-contact-center/vs/hgs-agent-x)
8. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
   - [View profile](https://www.getapp.co.nz/software/2037283/call-center-studio)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/2037283/2059535/call-center-studio/vs/hgs-agent-x)
9. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.co.nz/software/2055586/inxide)
   - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/2055586/2059535/inxide/vs/hgs-agent-x)
10. **Aircall** — 4.2/5 (458 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.co.nz/software/100333/aircall)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/100333/2059535/aircall/vs/hgs-agent-x)
11. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
    - [View profile](https://www.getapp.co.nz/software/2047760/justcall)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/2047760/2059535/justcall/vs/hgs-agent-x)
12. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.co.nz/software/114835/cloudtalk)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/114835/2059535/cloudtalk/vs/hgs-agent-x)
13. **SanCCS** — 5.0/5 (6 reviews) — Attain the Best Call Center Solutions by SAN Softwares.
    - [View profile](https://www.getapp.co.nz/software/2074443/sanccs)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/2059535/2074443/hgs-agent-x/vs/sanccs)
14. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/90602/2059535/bitrix24/vs/hgs-agent-x)
15. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/10036/2059535/zoho-desk/vs/hgs-agent-x)
16. **Vonage Contact Center** — 4.3/5 (70 reviews) — Cloud Contact Center \& Inside Sales Software for Salesforce
    - [View profile](https://www.getapp.co.nz/software/101955/newvoicemedia)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/101955/2059535/newvoicemedia/vs/hgs-agent-x)
17. **Squaretalk** — 4.9/5 (101 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.co.nz/software/106691/squaretalk-matrix)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/106691/2059535/squaretalk-matrix/vs/hgs-agent-x)
18. **Kixie PowerCall** — 4.6/5 (293 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
    - [View profile](https://www.getapp.co.nz/software/104961/kixie)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/104961/2059535/kixie/vs/hgs-agent-x)
19. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
    - [View profile](https://www.getapp.co.nz/software/102341/phoneburner)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/102341/2059535/phoneburner/vs/hgs-agent-x)
20. **ZIWO** — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.co.nz/software/131291/ziwo)
    - [Compare vs HGS Agent X](https://www.getapp.co.nz/compare/131291/2059535/ziwo/vs/hgs-agent-x)

## Related Categories

- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)
- [Call Tracking Software](https://www.getapp.co.nz/directory/749/call-tracking/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software)
- [Complaint Management Software](https://www.getapp.co.nz/directory/841/complaint-management/software)
- [Call Recording Software](https://www.getapp.co.nz/directory/935/call-recording/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2059535/hgs-agent-x)
- [View Product Profile](https://www.getapp.co.nz/software/2059535/hgs-agent-x)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/hgs-agent-x/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059535/hgs-agent-x> |
| en-AU | <https://www.getapp.com.au/alternatives/2059535/hgs-agent-x> |
| en-CA | <https://www.getapp.ca/alternatives/2059535/hgs-agent-x> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059535/hgs-agent-x> |
| en-IE | <https://www.getapp.ie/alternatives/2059535/hgs-agent-x> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059535/hgs-agent-x> |
| en-SG | <https://www.getapp.sg/alternatives/2059535/hgs-agent-x> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059535/hgs-agent-x> |

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