---
description: Learn how Confides can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Confides Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Confides](/software/2058055/incognitodesk) > [Confides Alternatives](https://www.getapp.co.nz/alternatives/2058055/incognitodesk)

# Alternatives to Confides

Canonical: https://www.getapp.co.nz/alternatives/2058055/incognitodesk

> Explore the top alternatives to Confides. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/10036/2058055/zoho-desk/vs/incognitodesk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/9448/2058055/zendesk/vs/incognitodesk)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/10317/2058055/freshdesk/vs/incognitodesk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/91301/2058055/liveagent/vs/incognitodesk)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/105081/2058055/tidio-chat/vs/incognitodesk)
6. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.co.nz/software/91379/intercom)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/91379/2058055/intercom/vs/incognitodesk)
7. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
   - [View profile](https://www.getapp.co.nz/software/2058817/superchat)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/2058055/2058817/incognitodesk/vs/superchat)
8. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/2057354/2058055/inconcert-omnichannel-contact-center/vs/incognitodesk)
9. **Text** — 4.8/5 (5 reviews) — AI-powered support platform for unified service
   - [View profile](https://www.getapp.co.nz/software/2082384/text-app)
   - [Compare vs Confides](https://www.getapp.co.nz/compare/2058055/2082384/incognitodesk/vs/text-app)
10. **Velaro** — 3.9/5 (9 reviews) — Driving business success through every conversation.
    - [View profile](https://www.getapp.co.nz/software/105929/velaro)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/105929/2058055/velaro/vs/incognitodesk)
11. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
    - [View profile](https://www.getapp.co.nz/software/2050795/froged)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/2050795/2058055/froged/vs/incognitodesk)
12. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.co.nz/software/116767/helpdesk)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/116767/2058055/helpdesk/vs/incognitodesk)
13. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.nz/software/102177/front)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/102177/2058055/front/vs/incognitodesk)
14. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/90602/2058055/bitrix24/vs/incognitodesk)
15. **Missive** — 4.9/5 (147 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.co.nz/software/2057204/missive)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/2057204/2058055/missive/vs/incognitodesk)
16. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/104597/2058055/genesys-cloud/vs/incognitodesk)
17. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/8391/2058055/incontact-call-center-software/vs/incognitodesk)
18. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.co.nz/software/20502/hiver)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/20502/2058055/hiver/vs/incognitodesk)
19. **respond.io** — 4.6/5 (52 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.co.nz/software/2068199/respond-io)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/2058055/2068199/incognitodesk/vs/respond-io)
20. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.co.nz/software/109551/kustomer)
    - [Compare vs Confides](https://www.getapp.co.nz/compare/109551/2058055/kustomer/vs/incognitodesk)

## Related Categories

- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Conversational Marketing Platforms](https://www.getapp.co.nz/directory/1659/conversational-marketing-platform/software)
- [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2058055/incognitodesk)
- [View Product Profile](https://www.getapp.co.nz/software/2058055/incognitodesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/incognitodesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058055/incognitodesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2058055/incognitodesk> |
| en-CA | <https://www.getapp.ca/alternatives/2058055/incognitodesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058055/incognitodesk> |
| en-IE | <https://www.getapp.ie/alternatives/2058055/incognitodesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058055/incognitodesk> |
| en-SG | <https://www.getapp.sg/alternatives/2058055/incognitodesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058055/incognitodesk> |
| fr | <https://www.getapp.fr/alternatives/2058055/incognitodesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2058055/incognitodesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058055/incognitodesk> |

-----

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