---
description: Learn how Cisco Finesse can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco Finesse Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Cisco Finesse](/software/2056587/cisco-finesse) > [Cisco Finesse Alternatives](https://www.getapp.co.nz/alternatives/2056587/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.getapp.co.nz/alternatives/2056587/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/10036/2056587/zoho-desk/vs/cisco-finesse)
2. **WhatsApp** — 4.7/5 (16400 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.co.nz/software/2035411/whatsapp)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2035411/2056587/whatsapp/vs/cisco-finesse)
3. **Viber** — 4.4/5 (4060 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.co.nz/software/2049588/viber)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2049588/2056587/viber/vs/cisco-finesse)
4. **Telegram** — 4.7/5 (6426 reviews) — Cloud-based mobile and desktop messaging app for all devices
   - [View profile](https://www.getapp.co.nz/software/114023/telegram)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/114023/2056587/telegram/vs/cisco-finesse)
5. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/91301/2056587/liveagent/vs/cisco-finesse)
6. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.co.nz/software/2051851/text-request)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2051851/2056587/text-request/vs/cisco-finesse)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/8391/2056587/incontact-call-center-software/vs/cisco-finesse)
8. **Genesys Cloud CX** — 4.3/5 (264 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/104597/2056587/genesys-cloud/vs/cisco-finesse)
9. **Front** — 4.5/5 (287 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.co.nz/software/102177/front)
   - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/102177/2056587/front/vs/cisco-finesse)
10. **Superchat** — 4.8/5 (286 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.co.nz/software/2058817/superchat)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2056587/2058817/cisco-finesse/vs/superchat)
11. **Bitrix24** — 4.2/5 (997 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/90602/2056587/bitrix24/vs/cisco-finesse)
12. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2056587/2057354/cisco-finesse/vs/inconcert-omnichannel-contact-center)
13. **Sobot** — 4.9/5 (106 reviews) — All-in-One Contact Center Solution
    - [View profile](https://www.getapp.co.nz/software/2079329/sobot)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2056587/2079329/cisco-finesse/vs/sobot)
14. **Missive** — 4.9/5 (184 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.co.nz/software/2057204/missive)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2056587/2057204/cisco-finesse/vs/missive)
15. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.nz/software/91276/five9)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/91276/2056587/five9/vs/cisco-finesse)
16. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.co.nz/software/100659/talkdesk)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/100659/2056587/talkdesk/vs/cisco-finesse)
17. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
    - [View profile](https://www.getapp.co.nz/software/108425/playvox)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/108425/2056587/playvox/vs/cisco-finesse)
18. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.co.nz/software/2037283/call-center-studio)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2037283/2056587/call-center-studio/vs/cisco-finesse)
19. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.co.nz/software/2055586/inxide)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/2055586/2056587/inxide/vs/cisco-finesse)
20. **Weave** — 4.3/5 (672 reviews) — Customer communication and appointment scheduling solution
    - [View profile](https://www.getapp.co.nz/software/121867/weave)
    - [Compare vs Cisco Finesse](https://www.getapp.co.nz/compare/121867/2056587/weave/vs/cisco-finesse)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.co.nz/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2056587/cisco-finesse)
- [View Product Profile](https://www.getapp.co.nz/software/2056587/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cisco-finesse/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2056587/cisco-finesse> |
| en-AU | <https://www.getapp.com.au/alternatives/2056587/cisco-finesse> |
| en-CA | <https://www.getapp.ca/alternatives/2056587/cisco-finesse> |
| en-GB | <https://www.getapp.co.uk/alternatives/2056587/cisco-finesse> |
| en-IE | <https://www.getapp.ie/alternatives/2056587/cisco-finesse> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2056587/cisco-finesse> |
| en-SG | <https://www.getapp.sg/alternatives/2056587/cisco-finesse> |
| en-ZA | <https://www.getapp.za.com/alternatives/2056587/cisco-finesse> |

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