---
description: Learn how ChannelReply can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChannelReply Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ChannelReply](/software/2054294/channelreply) > [ChannelReply Alternatives](https://www.getapp.co.nz/alternatives/2054294/channelreply)

# Alternatives to ChannelReply

Canonical: https://www.getapp.co.nz/alternatives/2054294/channelreply

> Explore the top alternatives to ChannelReply. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/9448/2054294/zendesk/vs/channelreply)
2. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.co.nz/software/119575/hubspot-service-hub)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/119575/2054294/hubspot-service-hub/vs/channelreply)
3. **Salesforce Sales Cloud** — 4.4/5 (18783 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.co.nz/software/90378/salesforce)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/90378/2054294/salesforce/vs/channelreply)
4. **EngageBay CRM** — 4.7/5 (908 reviews) — Integrated sales \&amp; marketing software for growing teams
   - [View profile](https://www.getapp.co.nz/software/113999/engagebay-marketing)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/113999/2054294/engagebay-marketing/vs/channelreply)
5. **Dynamics 365** — 4.4/5 (5823 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.co.nz/software/90844/dynamics-365)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/90844/2054294/dynamics-365/vs/channelreply)
6. **Nutshell** — 4.4/5 (620 reviews) — Sales, marketing and engagement platform
   - [View profile](https://www.getapp.co.nz/software/91222/nutshell-crm)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/91222/2054294/nutshell-crm/vs/channelreply)
7. **Lime CRM** — 4.3/5 (145 reviews) — A visual and user-friendly CRM customised to your needs
   - [View profile](https://www.getapp.co.nz/software/2038799/lime-crm)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/2038799/2054294/lime-crm/vs/channelreply)
8. **Claritysoft CRM** — 4.5/5 (243 reviews) — User-friendly customer relationship management software
   - [View profile](https://www.getapp.co.nz/software/107057/claritysoft-crm)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/107057/2054294/claritysoft-crm/vs/channelreply)
9. **Bitrix24** — 4.2/5 (991 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
   - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/90602/2054294/bitrix24/vs/channelreply)
10. **Odoo** — 4.2/5 (1307 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.co.nz/software/102445/odoo)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/102445/2054294/odoo/vs/channelreply)
11. **Salesforce Starter** — 4.4/5 (224 reviews) — Customer relationship management tool for SMBs
    - [View profile](https://www.getapp.co.nz/software/112791/salesforce-essentials)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/112791/2054294/salesforce-essentials/vs/channelreply)
12. **Apptivo** — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
    - [View profile](https://www.getapp.co.nz/software/2046686/apptivo)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/2046686/2054294/apptivo/vs/channelreply)
13. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/91754/2054294/salesforce-1-service-cloud/vs/channelreply)
14. **LiveAgent** — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/91301/2054294/liveagent/vs/channelreply)
15. **kintone** — 4.7/5 (153 reviews) — Agile, No-code Business Application Platform
    - [View profile](https://www.getapp.co.nz/software/101109/kintone)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/101109/2054294/kintone/vs/channelreply)
16. **Missive** — 4.9/5 (174 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.co.nz/software/2057204/missive)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/2054294/2057204/channelreply/vs/missive)
17. **Creatio CRM** — 4.7/5 (134 reviews) — New era CRM to manage all customer and operational workflows
    - [View profile](https://www.getapp.co.nz/software/90504/bpm-online-crm)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/90504/2054294/bpm-online-crm/vs/channelreply)
18. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.co.nz/software/102073/agile-crm)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/102073/2054294/agile-crm/vs/channelreply)
19. **YDEA** — 4.4/5 (17 reviews) — Italian CRM tool to handle customer service operations
    - [View profile](https://www.getapp.co.nz/software/167407/ydea)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/167407/2054294/ydea/vs/channelreply)
20. **Initiative CRM** — 4.9/5 (21 reviews) — CRM for B2B companies
    - [View profile](https://www.getapp.co.nz/software/2050950/initiative-crm)
    - [Compare vs ChannelReply](https://www.getapp.co.nz/compare/2050950/2054294/initiative-crm/vs/channelreply)

## Related Categories

- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [CRM Software](https://www.getapp.co.nz/directory/230/crm/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2054294/channelreply)
- [View Product Profile](https://www.getapp.co.nz/software/2054294/channelreply)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/channelreply/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2054294/channelreply> |
| en-AU | <https://www.getapp.com.au/alternatives/2054294/channelreply> |
| en-CA | <https://www.getapp.ca/alternatives/2054294/channelreply> |
| en-GB | <https://www.getapp.co.uk/alternatives/2054294/channelreply> |
| en-IE | <https://www.getapp.ie/alternatives/2054294/channelreply> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2054294/channelreply> |
| en-SG | <https://www.getapp.sg/alternatives/2054294/channelreply> |
| en-ZA | <https://www.getapp.za.com/alternatives/2054294/channelreply> |

-----

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