---
description: Learn how Fusion Connect CCaaS can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fusion Connect CCaaS Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Fusion Connect CCaaS](/software/2052419/fusion-connect-ccaas) > [Fusion Connect CCaaS Alternatives](https://www.getapp.co.nz/alternatives/2052419/fusion-connect-ccaas)

# Alternatives to Fusion Connect CCaaS

Canonical: https://www.getapp.co.nz/alternatives/2052419/fusion-connect-ccaas

> Explore the top alternatives to Fusion Connect CCaaS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/9448/2052419/zendesk/vs/fusion-connect-ccaas)
2. **Ringover** — 4.7/5 (858 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.co.nz/software/117547/ringover)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/117547/2052419/ringover/vs/fusion-connect-ccaas)
3. **Convoso** — 4.5/5 (386 reviews) — AI virtual agent for call center automation
   - [View profile](https://www.getapp.co.nz/software/8280/cloud-predictive-dialer)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/8280/2052419/cloud-predictive-dialer/vs/fusion-connect-ccaas)
4. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.co.nz/software/104279/chasedata)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/104279/2052419/chasedata/vs/fusion-connect-ccaas)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/91301/2052419/liveagent/vs/fusion-connect-ccaas)
6. **Nextiva** — 4.6/5 (914 reviews) — AI-enabled solution to streamline business communication
   - [View profile](https://www.getapp.co.nz/software/91289/nextiva)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/91289/2052419/nextiva/vs/fusion-connect-ccaas)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
   - [View profile](https://www.getapp.co.nz/software/2073149/calabrio-one-suite)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/2052419/2073149/fusion-connect-ccaas/vs/calabrio-one-suite)
8. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.co.nz/software/107461/callhippo)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/107461/2052419/callhippo/vs/fusion-connect-ccaas)
9. **Readymode** — 4.6/5 (136 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
   - [View profile](https://www.getapp.co.nz/software/107701/xencall)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/107701/2052419/xencall/vs/fusion-connect-ccaas)
10. **Wildix** — 4.7/5 (209 reviews) — The First Sales-Oriented Unified Communications Solution.
    - [View profile](https://www.getapp.co.nz/software/2045027/wildix)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/2045027/2052419/wildix/vs/fusion-connect-ccaas)
11. **Aircall** — 4.2/5 (458 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.co.nz/software/100333/aircall)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/100333/2052419/aircall/vs/fusion-connect-ccaas)
12. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.nz/software/106673/gladly)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/106673/2052419/gladly/vs/fusion-connect-ccaas)
13. **Webex Suite** — 4.4/5 (7396 reviews) — One app for everything. And everyone.
    - [View profile](https://www.getapp.co.nz/software/10375/webex)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/10375/2052419/webex/vs/fusion-connect-ccaas)
14. **Amazon Connect** — 4.5/5 (92 reviews) — Scalable Omnichannel Contact Center Solution
    - [View profile](https://www.getapp.co.nz/software/2057092/amazon-connect)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/2052419/2057092/fusion-connect-ccaas/vs/amazon-connect)
15. **Dialshree** — 4.7/5 (74 reviews) — Cloud-based contact center solution
    - [View profile](https://www.getapp.co.nz/software/2059915/dialshree)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/2052419/2059915/fusion-connect-ccaas/vs/dialshree)
16. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.co.nz/software/2049433/nextiva-call-center)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/2049433/2052419/nextiva-call-center/vs/fusion-connect-ccaas)
17. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/104597/2052419/genesys-cloud/vs/fusion-connect-ccaas)
18. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/8391/2052419/incontact-call-center-software/vs/fusion-connect-ccaas)
19. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.nz/software/91276/five9)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/91276/2052419/five9/vs/fusion-connect-ccaas)
20. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.co.nz/software/110527/ujet)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.co.nz/compare/110527/2052419/ujet/vs/fusion-connect-ccaas)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2052419/fusion-connect-ccaas)
- [View Product Profile](https://www.getapp.co.nz/software/2052419/fusion-connect-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/fusion-connect-ccaas/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2052419/fusion-connect-ccaas> |
| en-AU | <https://www.getapp.com.au/alternatives/2052419/fusion-connect-ccaas> |
| en-CA | <https://www.getapp.ca/alternatives/2052419/fusion-connect-ccaas> |
| en-GB | <https://www.getapp.co.uk/alternatives/2052419/fusion-connect-ccaas> |
| en-IE | <https://www.getapp.ie/alternatives/2052419/fusion-connect-ccaas> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2052419/fusion-connect-ccaas> |
| en-SG | <https://www.getapp.sg/alternatives/2052419/fusion-connect-ccaas> |
| en-ZA | <https://www.getapp.za.com/alternatives/2052419/fusion-connect-ccaas> |

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