---
description: Learn how USAN Contact Suite for Amazon Connect can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: USAN Contact Suite for Amazon Connect Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [USAN Contact Suite for Amazon Connect](/software/2052035/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.getapp.co.nz/alternatives/2052035/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.getapp.co.nz/alternatives/2052035/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/9448/2052035/zendesk/vs/usan-contact-suite-for-amazon-connect)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/104597/2052035/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
3. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2057354/usan-contact-suite-for-amazon-connect/vs/inconcert-omnichannel-contact-center)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/91301/2052035/liveagent/vs/usan-contact-suite-for-amazon-connect)
5. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/90602/2052035/bitrix24/vs/usan-contact-suite-for-amazon-connect)
6. **Eloquant** — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
   - [View profile](https://www.getapp.co.nz/software/2067984/eloquant)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2067984/usan-contact-suite-for-amazon-connect/vs/eloquant)
7. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
   - [View profile](https://www.getapp.co.nz/software/2052272/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2052272/usan-contact-suite-for-amazon-connect/vs/beincontact)
8. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.co.nz/software/2055586/inxide)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2055586/usan-contact-suite-for-amazon-connect/vs/inxide)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/10036/2052035/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
10. **UJET** — 4.6/5 (140 reviews) — Customer interaction \&amp; support platform with CRM integration
    - [View profile](https://www.getapp.co.nz/software/110527/ujet)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/110527/2052035/ujet/vs/usan-contact-suite-for-amazon-connect)
11. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
    - [View profile](https://www.getapp.co.nz/software/111639/vozy)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/111639/2052035/vozy/vs/usan-contact-suite-for-amazon-connect)
12. **Odigo** — 4.0/5 (3 reviews) — Odigo provides Contact Center as a Service (CCaaS) solutions
    - [View profile](https://www.getapp.co.nz/software/2056121/odigo)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2056121/usan-contact-suite-for-amazon-connect/vs/odigo)
13. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.nz/software/91276/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/91276/2052035/five9/vs/usan-contact-suite-for-amazon-connect)
14. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/8391/2052035/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
15. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.nz/software/106673/gladly)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/106673/2052035/gladly/vs/usan-contact-suite-for-amazon-connect)
16. **Cognigy.AI** — 4.8/5 (22 reviews) — Enterprise Conversational AI Platform
    - [View profile](https://www.getapp.co.nz/software/2067921/cognigy-ai)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2067921/usan-contact-suite-for-amazon-connect/vs/cognigy-ai)
17. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.co.nz/software/2049433/nextiva-call-center)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2049433/2052035/nextiva-call-center/vs/usan-contact-suite-for-amazon-connect)
18. **Diabolocom** — 4.9/5 (9 reviews) — Cloud software for call centers \&amp; customer service.
    - [View profile](https://www.getapp.co.nz/software/2062119/diabolocom)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2062119/usan-contact-suite-for-amazon-connect/vs/diabolocom)
19. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.co.nz/software/107757/dixa)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/107757/2052035/dixa/vs/usan-contact-suite-for-amazon-connect)
20. **Mosaicx** — 3.8/5 (5 reviews) — Virtual agent and messaging outreach
    - [View profile](https://www.getapp.co.nz/software/2061051/mosaicx)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.co.nz/compare/2052035/2061051/usan-contact-suite-for-amazon-connect/vs/mosaicx)

## Related Categories

- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)
- [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)
- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2052035/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.getapp.co.nz/software/2052035/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/usan-contact-suite-for-amazon-connect/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.getapp.com.au/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.getapp.ca/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.getapp.co.uk/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.getapp.ie/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.getapp.sg/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.getapp.fr/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.getapp.be/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.getapp.ca/alternatives/2052035/usan-contact-suite-for-amazon-connect> |

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