---
description: Learn how SMART Service Desk can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SMART Service Desk Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [SMART Service Desk](/software/2050635/smart-service-desk) > [SMART Service Desk Alternatives](https://www.getapp.co.nz/alternatives/2050635/smart-service-desk)

# Alternatives to SMART Service Desk

Canonical: https://www.getapp.co.nz/alternatives/2050635/smart-service-desk

> Explore the top alternatives to SMART Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/9448/2050635/zendesk/vs/smart-service-desk)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/91811/2050635/jira-service-management/vs/smart-service-desk)
3. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/91351/2050635/freshservice/vs/smart-service-desk)
4. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/90863/sysaid)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/90863/2050635/sysaid/vs/smart-service-desk)
5. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
   - [View profile](https://www.getapp.co.nz/software/103389/agiloft)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/103389/2050635/agiloft/vs/smart-service-desk)
6. **Caspio** — 4.6/5 (249 reviews) — Build online database applications without coding.
   - [View profile](https://www.getapp.co.nz/software/90524/caspio)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/90524/2050635/caspio/vs/smart-service-desk)
7. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.co.nz/software/101213/service-desk)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/101213/2050635/service-desk/vs/smart-service-desk)
8. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.co.nz/software/120371/boss-solutions-suite)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/120371/2050635/boss-solutions-suite/vs/smart-service-desk)
9. **Deepser** — 4.6/5 (56 reviews) — IT service desk, CRM, and asset management software
   - [View profile](https://www.getapp.co.nz/software/2002751/deepser)
   - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/2002751/2050635/deepser/vs/smart-service-desk)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
    - [View profile](https://www.getapp.co.nz/software/90516/happyfox)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/90516/2050635/happyfox/vs/smart-service-desk)
11. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
    - [View profile](https://www.getapp.co.nz/software/2062890/tikting)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/2050635/2062890/smart-service-desk/vs/tikting)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/91754/2050635/salesforce-1-service-cloud/vs/smart-service-desk)
13. **IT Glue** — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
    - [View profile](https://www.getapp.co.nz/software/113707/itglue)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/113707/2050635/itglue/vs/smart-service-desk)
14. **GLPI** — 4.5/5 (41 reviews) — GLPI is an IT Service Management software.
    - [View profile](https://www.getapp.co.nz/software/2049885/glpi)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/2049885/2050635/glpi/vs/smart-service-desk)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.co.nz/software/1336/solarwinds-service-desk)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/1336/2050635/solarwinds-service-desk/vs/smart-service-desk)
16. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.co.nz/software/20521/manageengine-service-desk-plus)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/20521/2050635/manageengine-service-desk-plus/vs/smart-service-desk)
17. **TOPdesk** — 4.4/5 (110 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.co.nz/software/111785/topdesk)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/111785/2050635/topdesk/vs/smart-service-desk)
18. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.co.nz/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/2050635/2059330/smart-service-desk/vs/teamdynamix-itsm-ppm)
19. **Xurrent** — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
    - [View profile](https://www.getapp.co.nz/software/10366/itrp)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/10366/2050635/itrp/vs/smart-service-desk)
20. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.co.nz/software/101433/issuetrak)
    - [Compare vs SMART Service Desk](https://www.getapp.co.nz/compare/101433/2050635/issuetrak/vs/smart-service-desk)

## Related Categories

- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2050635/smart-service-desk)
- [View Product Profile](https://www.getapp.co.nz/software/2050635/smart-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/smart-service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2050635/smart-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/2050635/smart-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/2050635/smart-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2050635/smart-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/2050635/smart-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2050635/smart-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/2050635/smart-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2050635/smart-service-desk> |

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