---
description: Learn how BMC Helix ITSM can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BMC Helix ITSM Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [BMC Helix ITSM](/software/2048245/bmc-helix-itsm) > [BMC Helix ITSM Alternatives](https://www.getapp.co.nz/alternatives/2048245/bmc-helix-itsm)

# Alternatives to BMC Helix ITSM

Canonical: https://www.getapp.co.nz/alternatives/2048245/bmc-helix-itsm

> Explore the top alternatives to BMC Helix ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (795 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/91351/2048245/freshservice/vs/bmc-helix-itsm)
2. **HaloITSM** — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
   - [View profile](https://www.getapp.co.nz/software/130803/haloitsm)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/130803/2048245/haloitsm/vs/bmc-helix-itsm)
3. **Proactivanet** — 4.8/5 (52 reviews) — IT asset management (ITAM) software
   - [View profile](https://www.getapp.co.nz/software/2063855/proactivanet)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/2048245/2063855/bmc-helix-itsm/vs/proactivanet)
4. **ManageEngine Endpoint Central** — 4.6/5 (1851 reviews) — One console to manage, patch, and secure every endpoint.
   - [View profile](https://www.getapp.co.nz/software/103857/manageengine-desktop-central)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/103857/2048245/manageengine-desktop-central/vs/bmc-helix-itsm)
5. **ServiceNow** — 4.5/5 (358 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.co.nz/software/9156/servicenow)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/9156/2048245/servicenow/vs/bmc-helix-itsm)
6. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
   - [View profile](https://www.getapp.co.nz/software/2059330/teamdynamix-itsm-ppm)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/2048245/2059330/bmc-helix-itsm/vs/teamdynamix-itsm-ppm)
7. **SysAid** — 4.5/5 (522 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/90863/sysaid)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/90863/2048245/sysaid/vs/bmc-helix-itsm)
8. **JIRA Service Management** — 4.5/5 (776 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/91811/2048245/jira-service-management/vs/bmc-helix-itsm)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.co.nz/software/20521/manageengine-service-desk-plus)
   - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/20521/2048245/manageengine-service-desk-plus/vs/bmc-helix-itsm)
10. **Remote Monitoring and Management** — 4.5/5 (456 reviews) — Cloud-based IT management platform for MSPs
    - [View profile](https://www.getapp.co.nz/software/102017/atera)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/102017/2048245/atera/vs/bmc-helix-itsm)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.nz/software/120371/boss-solutions-suite)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/120371/2048245/boss-solutions-suite/vs/bmc-helix-itsm)
12. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.co.nz/software/111785/topdesk)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/111785/2048245/topdesk/vs/bmc-helix-itsm)
13. **ky2help** — 4.3/5 (21 reviews) — IT service management software
    - [View profile](https://www.getapp.co.nz/software/2062776/ky2help)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/2048245/2062776/bmc-helix-itsm/vs/ky2help)
14. **ConnectWise PSA** — 4.1/5 (281 reviews) — PSA tool designed for as-a-service businesses
    - [View profile](https://www.getapp.co.nz/software/100721/connectwise-manage)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/100721/2048245/connectwise-manage/vs/bmc-helix-itsm)
15. **Pulseway** — 4.7/5 (311 reviews) — Remote monitoring and management platform for IT
    - [View profile](https://www.getapp.co.nz/software/101507/pulseway)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/101507/2048245/pulseway/vs/bmc-helix-itsm)
16. **Zoho Assist** — 4.7/5 (1485 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.co.nz/software/9913/zoho-assist)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/9913/2048245/zoho-assist/vs/bmc-helix-itsm)
17. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.nz/software/2072659/servicetonic)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/2048245/2072659/bmc-helix-itsm/vs/servicetonic)
18. **Freshdesk** — 4.5/5 (3472 reviews) — Cloud-based AI help desk for teams of all sizes
    - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/10317/2048245/freshdesk/vs/bmc-helix-itsm)
19. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.co.nz/software/2066040/desk-manager)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/2048245/2066040/bmc-helix-itsm/vs/desk-manager)
20. **IT Care Center** — 4.6/5 (9 reviews) — IT service management solution
    - [View profile](https://www.getapp.co.nz/software/2080100/it-care-center)
    - [Compare vs BMC Helix ITSM](https://www.getapp.co.nz/compare/2048245/2080100/bmc-helix-itsm/vs/it-care-center)

## Related Categories

- [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.co.nz/directory/325/it-asset-management/software)
- [IT Service Software](https://www.getapp.co.nz/directory/1049/it-service/software)
- [IT Ticketing Systems](https://www.getapp.co.nz/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2048245/bmc-helix-itsm)
- [View Product Profile](https://www.getapp.co.nz/software/2048245/bmc-helix-itsm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2048245/bmc-helix-itsm> |
| de-AT | <https://www.getapp.at/alternatives/2048245/bmc-helix-itsm> |
| en | <https://www.getapp.com/all-software/a/remedy-it-service-management/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2048245/bmc-helix-itsm> |
| en-AU | <https://www.getapp.com.au/alternatives/2048245/bmc-helix-itsm> |
| en-CA | <https://www.getapp.ca/alternatives/2048245/bmc-helix-itsm> |
| en-GB | <https://www.getapp.co.uk/alternatives/2048245/bmc-helix-itsm> |
| en-IE | <https://www.getapp.ie/alternatives/2048245/bmc-helix-itsm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2048245/bmc-helix-itsm> |
| en-SG | <https://www.getapp.sg/alternatives/2048245/bmc-helix-itsm> |
| en-ZA | <https://www.getapp.za.com/alternatives/2048245/bmc-helix-itsm> |
| es | <https://www.getapp.es/alternatives/2048245/bmc-helix-itsm> |
| es-CL | <https://www.getapp.cl/alternatives/2048245/bmc-helix-itsm> |
| es-CO | <https://www.getapp.com.co/alternatives/2048245/bmc-helix-itsm> |
| es-MX | <https://www.getapp.com.mx/alternatives/2048245/bmc-helix-itsm> |
| fr | <https://www.getapp.fr/alternatives/2048245/bmc-helix-itsm> |
| fr-BE | <https://fr.getapp.be/alternatives/2048245/bmc-helix-itsm> |
| fr-CA | <https://fr.getapp.ca/alternatives/2048245/bmc-helix-itsm> |

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