---
description: Learn how Observe.AI can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Observe.AI Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Observe.AI](/software/2037303/observe-ai) > [Observe.AI Alternatives](https://www.getapp.co.nz/alternatives/2037303/observe-ai)

# Alternatives to Observe.AI

Canonical: https://www.getapp.co.nz/alternatives/2037303/observe-ai

> Explore the top alternatives to Observe.AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.co.nz/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2057354/observe-ai/vs/inconcert-omnichannel-contact-center)
2. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
   - [View profile](https://www.getapp.co.nz/software/2073149/calabrio-one-suite)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2073149/observe-ai/vs/calabrio-one-suite)
3. **CallMiner Eureka** — 4.6/5 (5 reviews) — Global leader in conversation intelligence to improve CX
   - [View profile](https://www.getapp.co.nz/software/2036991/callminer-eureka)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2036991/2037303/callminer-eureka/vs/observe-ai)
4. **OnviSource OmVista** — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
   - [View profile](https://www.getapp.co.nz/software/2076102/omvista)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2076102/observe-ai/vs/omvista)
5. **LiveAgent** — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/91301/2037303/liveagent/vs/observe-ai)
6. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
   - [View profile](https://www.getapp.co.nz/software/130147/customer-frontlines)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/130147/2037303/customer-frontlines/vs/observe-ai)
7. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
   - [View profile](https://www.getapp.co.nz/software/2067261/capturi)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2067261/observe-ai/vs/capturi)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/104597/2037303/genesys-cloud/vs/observe-ai)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
   - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/8391/2037303/incontact-call-center-software/vs/observe-ai)
10. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.co.nz/software/100180/sprinklr)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/100180/2037303/sprinklr/vs/observe-ai)
11. **EvaluAgent** — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
    - [View profile](https://www.getapp.co.nz/software/2039907/evaluagent)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2039907/observe-ai/vs/evaluagent)
12. **QEval** — 4.0/5 (20 reviews) — Quality matters
    - [View profile](https://www.getapp.co.nz/software/2043339/qeval)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2043339/observe-ai/vs/qeval)
13. **MiaRec** — 5.0/5 (1 reviews) — Boost Efficiency. Elevate Experiences. Improve Outcomes.
    - [View profile](https://www.getapp.co.nz/software/2045983/miarec)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2045983/observe-ai/vs/miarec)
14. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.co.nz/software/114835/cloudtalk)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/114835/2037303/cloudtalk/vs/observe-ai)
15. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
    - [View profile](https://www.getapp.co.nz/software/2036983/stella-connect)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2036983/2037303/stella-connect/vs/observe-ai)
16. **VoiceOwl** (0 reviews) — Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises
    - [View profile](https://www.getapp.co.nz/software/2062047/genietalk)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2062047/observe-ai/vs/genietalk)
17. **mySQM Customer Service QA** (0 reviews) — FCR Insights Software
    - [View profile](https://www.getapp.co.nz/software/2058493/mysqm-fcr-insights)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2058493/observe-ai/vs/mysqm-fcr-insights)
18. **Call Journey** — 4.0/5 (2 reviews) — AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING
    - [View profile](https://www.getapp.co.nz/software/2046743/calljourneyci)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/2037303/2046743/observe-ai/vs/calljourneyci)
19. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/10036/2037303/zoho-desk/vs/observe-ai)
20. **Nextiva** — 4.6/5 (915 reviews) — AI-enabled solution to streamline business communication
    - [View profile](https://www.getapp.co.nz/software/91289/nextiva)
    - [Compare vs Observe.AI](https://www.getapp.co.nz/compare/91289/2037303/nextiva/vs/observe-ai)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.co.nz/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/2037303/observe-ai)
- [View Product Profile](https://www.getapp.co.nz/software/2037303/observe-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/observe-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2037303/observe-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/2037303/observe-ai> |
| en-CA | <https://www.getapp.ca/alternatives/2037303/observe-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2037303/observe-ai> |
| en-IE | <https://www.getapp.ie/alternatives/2037303/observe-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2037303/observe-ai> |
| en-SG | <https://www.getapp.sg/alternatives/2037303/observe-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2037303/observe-ai> |
| fr | <https://www.getapp.fr/alternatives/2037303/observe-ai> |
| fr-BE | <https://fr.getapp.be/alternatives/2037303/observe-ai> |
| fr-CA | <https://fr.getapp.ca/alternatives/2037303/observe-ai> |

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