---
description: Learn how Chat Metrics can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat Metrics Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat Metrics](/software/1998083/chat-metrics) > [Chat Metrics Alternatives](https://www.getapp.co.nz/alternatives/1998083/chat-metrics)

# Alternatives to Chat Metrics

Canonical: https://www.getapp.co.nz/alternatives/1998083/chat-metrics

> Explore the top alternatives to Chat Metrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16475 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.co.nz/software/2035411/whatsapp)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2035411/chat-metrics/vs/whatsapp)
2. **Slack** — 4.7/5 (24221 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.co.nz/software/91563/slack)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/91563/1998083/slack/vs/chat-metrics)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/91301/1998083/liveagent/vs/chat-metrics)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/105081/1998083/tidio-chat/vs/chat-metrics)
5. **Freshchat** — 4.2/5 (174 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.co.nz/software/106095/freshchat)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/106095/1998083/freshchat/vs/chat-metrics)
6. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
   - [View profile](https://www.getapp.co.nz/software/111347/crisp)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/111347/1998083/crisp/vs/chat-metrics)
7. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
   - [View profile](https://www.getapp.co.nz/software/2082384/Text)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2082384/chat-metrics/vs/Text)
8. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
   - [View profile](https://www.getapp.co.nz/software/2061511/tiledesk)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2061511/chat-metrics/vs/tiledesk)
9. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
   - [View profile](https://www.getapp.co.nz/software/112535/birdeye)
   - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/112535/1998083/birdeye/vs/chat-metrics)
10. **ChatBot** — 4.6/5 (66 reviews) — Cloud-based AI customer service software
    - [View profile](https://www.getapp.co.nz/software/108699/chatbot)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/108699/1998083/chatbot/vs/chat-metrics)
11. **Kenect** — 4.6/5 (93 reviews) — The AI Engine for Dealers
    - [View profile](https://www.getapp.co.nz/software/2055028/kenect)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2055028/chat-metrics/vs/kenect)
12. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
    - [View profile](https://www.getapp.co.nz/software/108663/avochato)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/108663/1998083/avochato/vs/chat-metrics)
13. **Zenvia Customer Cloud** — 4.1/5 (359 reviews) — Cloud omnichannel CX platform for SMBs and enterprise
    - [View profile](https://www.getapp.co.nz/software/2055061/zenvia-conversion)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2055061/chat-metrics/vs/zenvia-conversion)
14. **Lime Connect** — 4.6/5 (649 reviews) — Live chat and customer messaging for businesses of all sizes
    - [View profile](https://www.getapp.co.nz/software/90636/userlike-live-chat)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/90636/1998083/userlike-live-chat/vs/chat-metrics)
15. **TruChat** — 5.0/5 (3 reviews) — Natural language processing powered chatbot + live chat
    - [View profile](https://www.getapp.co.nz/software/116211/truchat-io)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/116211/1998083/truchat-io/vs/chat-metrics)
16. **iAdvize** — 4.2/5 (22 reviews) — The AI Shopping Assistant that turns more shoppers into cust
    - [View profile](https://www.getapp.co.nz/software/100418/iadvize)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/100418/1998083/iadvize/vs/chat-metrics)
17. **Kindly** — 4.0/5 (2 reviews) — Cloud-based AI customer support platform for teams
    - [View profile](https://www.getapp.co.nz/software/2061371/kindly)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2061371/chat-metrics/vs/kindly)
18. **Smith.ai** — 4.9/5 (49 reviews) — Smith.ai: A superior 24/7 customer engagement solution.
    - [View profile](https://www.getapp.co.nz/software/119823/smith-ai-live-website-chat)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/119823/1998083/smith-ai-live-website-chat/vs/chat-metrics)
19. **insmartbot** — 3.0/5 (2 reviews) — Serve your customers on all channels with AI.
    - [View profile](https://www.getapp.co.nz/software/2060763/inconcert-conversational-bot)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/1998083/2060763/chat-metrics/vs/inconcert-conversational-bot)
20. **Drift** — 4.5/5 (200 reviews) — Live chat \& in-app messaging for sales \& marketing
    - [View profile](https://www.getapp.co.nz/software/108899/drift)
    - [Compare vs Chat Metrics](https://www.getapp.co.nz/compare/108899/1998083/drift/vs/chat-metrics)

## Related Categories

- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)
- [Conversational Marketing Platforms](https://www.getapp.co.nz/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/1998083/chat-metrics)
- [View Product Profile](https://www.getapp.co.nz/software/1998083/chat-metrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chat-metrics/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/1998083/chat-metrics> |
| en-AU | <https://www.getapp.com.au/alternatives/1998083/chat-metrics> |
| en-CA | <https://www.getapp.ca/alternatives/1998083/chat-metrics> |
| en-GB | <https://www.getapp.co.uk/alternatives/1998083/chat-metrics> |
| en-IE | <https://www.getapp.ie/alternatives/1998083/chat-metrics> |
| en-NZ | <https://www.getapp.co.nz/alternatives/1998083/chat-metrics> |
| en-SG | <https://www.getapp.sg/alternatives/1998083/chat-metrics> |
| en-ZA | <https://www.getapp.za.com/alternatives/1998083/chat-metrics> |

-----

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