---
description: Learn how Kapture CX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kapture CX Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Kapture CX](/software/119083/kapture-crm) > [Kapture CX Alternatives](https://www.getapp.co.nz/alternatives/119083/kapture-crm)

# Alternatives to Kapture CX

Canonical: https://www.getapp.co.nz/alternatives/119083/kapture-crm

> Explore the top alternatives to Kapture CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/9448/119083/zendesk/vs/kapture-crm)
2. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/10317/119083/freshdesk/vs/kapture-crm)
3. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/91301/119083/liveagent/vs/kapture-crm)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/105081/119083/tidio-chat/vs/kapture-crm)
5. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/10036/119083/zoho-desk/vs/kapture-crm)
6. **Wati** — 4.6/5 (207 reviews) — Customer Engagement for Revenue Growth
   - [View profile](https://www.getapp.co.nz/software/2068239/wati)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/119083/2068239/kapture-crm/vs/wati)
7. **Supportbench** — 4.8/5 (130 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.co.nz/software/105673/supportbench)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/105673/119083/supportbench/vs/kapture-crm)
8. **Front** — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.co.nz/software/102177/front)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/102177/119083/front/vs/kapture-crm)
9. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.co.nz/software/91207/agi-self-service)
   - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/91207/119083/agi-self-service/vs/kapture-crm)
10. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.nz/software/106673/gladly)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/106673/119083/gladly/vs/kapture-crm)
11. **TeamSupport** — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.co.nz/software/8670/teamsupport)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/8670/119083/teamsupport/vs/kapture-crm)
12. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.co.nz/software/20502/hiver)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/20502/119083/hiver/vs/kapture-crm)
13. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.co.nz/software/109551/kustomer)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/109551/119083/kustomer/vs/kapture-crm)
14. **Freshchat** — 4.2/5 (154 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.co.nz/software/106095/freshchat)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/106095/119083/freshchat/vs/kapture-crm)
15. **Bitrix24** — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/90602/119083/bitrix24/vs/kapture-crm)
16. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.co.nz/software/90462/help-scout)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/90462/119083/help-scout/vs/kapture-crm)
17. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.co.nz/software/2058097/servicenow-customer-service-management)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/119083/2058097/kapture-crm/vs/servicenow-customer-service-management)
18. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.co.nz/software/2079989/monday-service)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/119083/2079989/kapture-crm/vs/monday-service)
19. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/8391/119083/incontact-call-center-software/vs/kapture-crm)
20. **EngageBay CRM** — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.nz/software/113999/engagebay-marketing)
    - [Compare vs Kapture CX](https://www.getapp.co.nz/compare/113999/119083/engagebay-marketing/vs/kapture-crm)

## Related Categories

- [Complaint Management Software](https://www.getapp.co.nz/directory/841/complaint-management/software)
- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)
- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/119083/kapture-crm)
- [View Product Profile](https://www.getapp.co.nz/software/119083/kapture-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kapture/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/119083/kapture-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/119083/kapture-crm> |
| en-CA | <https://www.getapp.ca/alternatives/119083/kapture-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/119083/kapture-crm> |
| en-IE | <https://www.getapp.ie/alternatives/119083/kapture-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/119083/kapture-crm> |
| en-SG | <https://www.getapp.sg/alternatives/119083/kapture-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/119083/kapture-crm> |

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