Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform
(43 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support

Pricing

Pricing

Starting From

Starting From

US$19.00/month
Free Free
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Active Directory Integration Active Directory Integration
Activity Dashboard Activity Dashboard
Activity Management Activity Management
Activity Tracking Activity Tracking
Ad hoc Reporting Ad hoc Reporting
Alerts / Escalation Alerts / Escalation
Application Integration Application Integration
Approval Process Control Approval Process Control
Archiving & Retention Archiving & Retention
Asset Lifecycle Management Asset Lifecycle Management
Asset Management Asset Management
Assignment Management Assignment Management
Auditing Auditing
Authentication Authentication
Auto-Responders Auto-Responders
Automatic Backup Automatic Backup
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Availability Indicator Availability Indicator
Barcode Scanning Barcode Scanning
Barcode Support Barcode Support
Benchmarking Benchmarking
Billable Hours Tracking Billable Hours Tracking
CRM Integration CRM Integration
Calendar Management Calendar Management
Catalog Management Catalog Management
Categorisation Categorisation
Change Management Change Management
Change Order Management Change Order Management
Charting Charting
Client Portal Client Portal
Collaboration Tools Collaboration Tools
Collaborative Workspace Collaborative Workspace
Commenting Commenting
Compliance Management Compliance Management
Configurable Workflow Configurable Workflow
Configuration Management Configuration Management
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Contract Management Contract Management
Custom Fields Custom Fields
Custom Forms Custom Forms
Customer Activity Reporting Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer History Customer History
Customer Segmentation Customer Segmentation
Customer Service Analytics Customer Service Analytics
Customisable Branding Customisable Branding
Customisable Categories Customisable Categories
Customisable Reporting Customisable Reporting
Customisable Templates Customisable Templates
Dashboard Creation Dashboard Creation
Data Import Data Import
Data Import/Export Data Import/Export
Data Mapping Data Mapping
Data Synchronisation Data Synchronisation
Data Visualisation Data Visualisation
Deadline Management Deadline Management
Dispatch Management Dispatch Management
Drag & Drop Interface Drag & Drop Interface
Email Integration Email Integration
Email Notifications Email Notifications
Email Templates Email Templates
Email Tracking Email Tracking
Employee Portal Employee Portal
Employee Self Service Employee Self Service
Escalation Management Escalation Management
Event Triggered Actions Event Triggered Actions
Feedback Collection Feedback Collection
Filtered Views Filtered Views
Forms Management Forms Management
HIPAA Compliance HIPAA Compliance
Help Desk Management Help Desk Management
History Tracking History Tracking
IT Asset Tracking IT Asset Tracking
Incident Management Incident Management
Inventory Management Inventory Management
Inventory Tracking Inventory Tracking
Issue Management Issue Management
Knowledge Base Management Knowledge Base Management
Lead Assignment Lead Assignment
Mobile Integration Mobile Integration
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Language Multi-Language
Multi-Location Multi-Location
Multiple User Accounts Multiple User Accounts
Online Catalog Online Catalog
Online Forums Online Forums
Performance Reports Performance Reports
Permission Management Permission Management
Portfolio Management Portfolio Management
Prioritising Prioritising
Problem Management Problem Management
Product Catalog Product Catalog
Productivity Reporting Productivity Reporting
Project Management Project Management
Project Time Tracking Project Time Tracking
Project Workflow Project Workflow
Projections Projections
Purchase Order Management Purchase Order Management
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Recurring Tasks Recurring Tasks
Reminders Reminders
Remote Access Remote Access
Remote Control Remote Control
Reporting & Statistics Reporting & Statistics
Request Assignment Request Assignment
Request Routing Request Routing
Risk Alerts Risk Alerts
Risk Analytics Risk Analytics
Risk Assessment Risk Assessment
Role Management Role Management
Role-Based Permissions Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
SLA Management SLA Management
SMS Integration SMS Integration
SSL Security SSL Security
Scheduled Reporting Scheduled Reporting
Search Functionality Search Functionality
Self Service Portal Self Service Portal
Single Sign On Single Sign On
Status Tracking Status Tracking
Summary Reports Summary Reports
Support Ticket Management Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Survey Management Survey Management
Surveys & Feedback Surveys & Feedback
Tagging Tagging
Task Management Task Management
Task Tracking Task Tracking
Third Party Integration Third Party Integration
Timer Timer
Visual Analytics Visual Analytics
Widgets Widgets
Workflow Management Workflow Management

Integrations

Integrations

GoToAssist GoToAssist
Google Calendar Google Calendar
LogMeIn Rescue LogMeIn Rescue
Microsoft 365 Microsoft 365
Microsoft Excel Microsoft Excel
Microsoft Outlook Microsoft Outlook
Microsoft Word Microsoft Word
Slack Slack
TeamViewer TeamViewer
Twitter Twitter

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