---
description: Learn how Cherwell Service Management can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cherwell Service Management Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Cherwell Service Management](/software/104591/cherwell-service-managemt) > [Cherwell Service Management Alternatives](https://www.getapp.co.nz/alternatives/104591/cherwell-service-managemt)

# Alternatives to Cherwell Service Management

Canonical: https://www.getapp.co.nz/alternatives/104591/cherwell-service-managemt

> Explore the top alternatives to Cherwell Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (797 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/91351/104591/freshservice/vs/cherwell-service-managemt)
2. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/9448/104591/zendesk/vs/cherwell-service-managemt)
3. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/10317/104591/freshdesk/vs/cherwell-service-managemt)
4. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/91301/104591/liveagent/vs/cherwell-service-managemt)
5. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/10036/104591/zoho-desk/vs/cherwell-service-managemt)
6. **SysAid** — 4.5/5 (522 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/90863/sysaid)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/90863/104591/sysaid/vs/cherwell-service-managemt)
7. **JIRA Service Management** — 4.5/5 (777 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/91811/104591/jira-service-management/vs/cherwell-service-managemt)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.co.nz/software/20521/manageengine-service-desk-plus)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/20521/104591/manageengine-service-desk-plus/vs/cherwell-service-managemt)
9. **Zoho CRM** — 4.3/5 (6996 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.co.nz/software/9908/zoho-crm)
   - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/9908/104591/zoho-crm/vs/cherwell-service-managemt)
10. **Dynamics 365** — 4.4/5 (5852 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.co.nz/software/90844/dynamics-365)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/90844/104591/dynamics-365/vs/cherwell-service-managemt)
11. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.co.nz/software/102073/agile-crm)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/102073/104591/agile-crm/vs/cherwell-service-managemt)
12. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.co.nz/software/2058097/servicenow-customer-service-management)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/104591/2058097/cherwell-service-managemt/vs/servicenow-customer-service-management)
13. **Supportbench** — 4.8/5 (130 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.nz/software/105673/supportbench)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/104591/105673/cherwell-service-managemt/vs/supportbench)
14. **Bitrix24** — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/90602/104591/bitrix24/vs/cherwell-service-managemt)
15. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.co.nz/software/101433/issuetrak)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/101433/104591/issuetrak/vs/cherwell-service-managemt)
16. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.co.nz/software/102025/otrs)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/102025/104591/otrs/vs/cherwell-service-managemt)
17. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/91754/104591/salesforce-1-service-cloud/vs/cherwell-service-managemt)
18. **TeamSupport** — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.co.nz/software/8670/teamsupport)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/8670/104591/teamsupport/vs/cherwell-service-managemt)
19. **NetSuite** — 4.2/5 (2068 reviews) — AI-powered cloud-based business management suite
    - [View profile](https://www.getapp.co.nz/software/9137/netsuite)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/9137/104591/netsuite/vs/cherwell-service-managemt)
20. **Accelo** — 4.5/5 (178 reviews) — Move from operational chaos to profitable growth.
    - [View profile](https://www.getapp.co.nz/software/90405/accelo)
    - [Compare vs Cherwell Service Management](https://www.getapp.co.nz/compare/90405/104591/accelo/vs/cherwell-service-managemt)

## Related Categories

- [ITSM Tools](https://www.getapp.co.nz/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.co.nz/directory/325/it-asset-management/software)
- [Project Portfolio Management Software](https://www.getapp.co.nz/directory/572/project-portfolio-management/software)
- [Nonprofit Project Management Software](https://www.getapp.co.nz/directory/2875/project-management-software-for-nonprofits/software)
- [Knowledge Base Software](https://www.getapp.co.nz/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/104591/cherwell-service-managemt)
- [View Product Profile](https://www.getapp.co.nz/software/104591/cherwell-service-managemt)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/104591/cherwell-service-managemt> |
| de-AT | <https://www.getapp.at/alternatives/104591/cherwell-service-managemt> |
| en | <https://www.getapp.com/customer-service-support-software/a/cherwell-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/104591/cherwell-service-managemt> |
| en-AU | <https://www.getapp.com.au/alternatives/104591/cherwell-service-managemt> |
| en-CA | <https://www.getapp.ca/alternatives/104591/cherwell-service-managemt> |
| en-GB | <https://www.getapp.co.uk/alternatives/104591/cherwell-service-managemt> |
| en-IE | <https://www.getapp.ie/alternatives/104591/cherwell-service-managemt> |
| en-NZ | <https://www.getapp.co.nz/alternatives/104591/cherwell-service-managemt> |
| en-SG | <https://www.getapp.sg/alternatives/104591/cherwell-service-managemt> |
| en-ZA | <https://www.getapp.za.com/alternatives/104591/cherwell-service-managemt> |
| es | <https://www.getapp.es/alternatives/104591/cherwell-service-managemt> |
| es-CL | <https://www.getapp.cl/alternatives/104591/cherwell-service-managemt> |
| es-CO | <https://www.getapp.com.co/alternatives/104591/cherwell-service-managemt> |
| es-MX | <https://www.getapp.com.mx/alternatives/104591/cherwell-service-managemt> |
| fr | <https://www.getapp.fr/alternatives/104591/cherwell-service-managemt> |
| fr-BE | <https://fr.getapp.be/alternatives/104591/cherwell-service-managemt> |
| fr-CA | <https://fr.getapp.ca/alternatives/104591/cherwell-service-managemt> |
| nl | <https://www.getapp.nl/alternatives/104591/cherwell-service-managemt> |
| nl-BE | <https://www.getapp.be/alternatives/104591/cherwell-service-managemt> |

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