---
description: Learn how Smartsupp can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartsupp Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Smartsupp](/software/101363/smartsupp-live-chat) > [Smartsupp Alternatives](https://www.getapp.co.nz/alternatives/101363/smartsupp-live-chat)

# Alternatives to Smartsupp

Canonical: https://www.getapp.co.nz/alternatives/101363/smartsupp-live-chat

> Explore the top alternatives to Smartsupp. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/9448/101363/zendesk/vs/smartsupp-live-chat)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/10317/101363/freshdesk/vs/smartsupp-live-chat)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/91301/101363/liveagent/vs/smartsupp-live-chat)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.nz/software/105081/tidio-chat)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/101363/105081/smartsupp-live-chat/vs/tidio-chat)
5. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.co.nz/software/91379/intercom)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/91379/101363/intercom/vs/smartsupp-live-chat)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/10036/101363/zoho-desk/vs/smartsupp-live-chat)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/101363/104597/smartsupp-live-chat/vs/genesys-cloud)
8. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
   - [View profile](https://www.getapp.co.nz/software/100180/sprinklr)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/100180/101363/sprinklr/vs/smartsupp-live-chat)
9. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Discover the future of customer engagement
   - [View profile](https://www.getapp.co.nz/software/101511/zoho-salesiq)
   - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/101363/101511/smartsupp-live-chat/vs/zoho-salesiq)
10. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.nz/software/102177/front)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/101363/102177/smartsupp-live-chat/vs/front)
11. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/90602/101363/bitrix24/vs/smartsupp-live-chat)
12. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.co.nz/software/90462/help-scout)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/90462/101363/help-scout/vs/smartsupp-live-chat)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/8391/101363/incontact-call-center-software/vs/smartsupp-live-chat)
14. **Efficy CRM** — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
    - [View profile](https://www.getapp.co.nz/software/100561/efficy-crm)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/100561/101363/efficy-crm/vs/smartsupp-live-chat)
15. **Freshchat** — 4.1/5 (115 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.co.nz/software/106095/freshchat)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/101363/106095/smartsupp-live-chat/vs/freshchat)
16. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.co.nz/software/8670/teamsupport)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/8670/101363/teamsupport/vs/smartsupp-live-chat)
17. **Pipedrive** — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.co.nz/software/90507/pipedrive)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/90507/101363/pipedrive/vs/smartsupp-live-chat)
18. **HelpCrunch** — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \& sales
    - [View profile](https://www.getapp.co.nz/software/110489/helpcrunch)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/101363/110489/smartsupp-live-chat/vs/helpcrunch)
19. **LiveHelpNow** — 4.6/5 (72 reviews) — Help desk and live chat solution for customer service
    - [View profile](https://www.getapp.co.nz/software/8781/livehelpnow-customer-service-suite)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/8781/101363/livehelpnow-customer-service-suite/vs/smartsupp-live-chat)
20. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.co.nz/software/8385/livechat)
    - [Compare vs Smartsupp](https://www.getapp.co.nz/compare/8385/101363/livechat/vs/smartsupp-live-chat)

## Related Categories

- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Chatbot Software](https://www.getapp.co.nz/directory/2795/chatbot/software)
- [Complaint Management Software](https://www.getapp.co.nz/directory/841/complaint-management/software)
- [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/101363/smartsupp-live-chat)
- [View Product Profile](https://www.getapp.co.nz/software/101363/smartsupp-live-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101363/smartsupp-live-chat> |
| de-AT | <https://www.getapp.at/alternatives/101363/smartsupp-live-chat> |
| en | <https://www.getapp.com/customer-service-support-software/a/smartsupp-live-chat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101363/smartsupp-live-chat> |
| en-AU | <https://www.getapp.com.au/alternatives/101363/smartsupp-live-chat> |
| en-CA | <https://www.getapp.ca/alternatives/101363/smartsupp-live-chat> |
| en-GB | <https://www.getapp.co.uk/alternatives/101363/smartsupp-live-chat> |
| en-IE | <https://www.getapp.ie/alternatives/101363/smartsupp-live-chat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101363/smartsupp-live-chat> |
| en-SG | <https://www.getapp.sg/alternatives/101363/smartsupp-live-chat> |
| en-ZA | <https://www.getapp.za.com/alternatives/101363/smartsupp-live-chat> |
| es | <https://www.getapp.es/alternatives/101363/smartsupp-live-chat> |
| es-CL | <https://www.getapp.cl/alternatives/101363/smartsupp-live-chat> |
| es-CO | <https://www.getapp.com.co/alternatives/101363/smartsupp-live-chat> |
| es-MX | <https://www.getapp.com.mx/alternatives/101363/smartsupp-live-chat> |
| fr | <https://www.getapp.fr/alternatives/101363/smartsupp-live-chat> |
| fr-BE | <https://fr.getapp.be/alternatives/101363/smartsupp-live-chat> |
| fr-CA | <https://fr.getapp.ca/alternatives/101363/smartsupp-live-chat> |
| nl | <https://www.getapp.nl/alternatives/101363/smartsupp-live-chat> |
| nl-BE | <https://www.getapp.be/alternatives/101363/smartsupp-live-chat> |
| pt | <https://www.getapp.com.br/alternatives/101363/smartsupp-live-chat> |
| pt-PT | <https://www.getapp.pt/alternatives/101363/smartsupp-live-chat> |

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