---
description: Learn how Oracle B2C Service can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Oracle B2C Service Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Oracle B2C Service](/software/101095/oracle-right-now) > [Oracle B2C Service Alternatives](https://www.getapp.co.nz/alternatives/101095/oracle-right-now)

# Alternatives to Oracle B2C Service

Canonical: https://www.getapp.co.nz/alternatives/101095/oracle-right-now

> Explore the top alternatives to Oracle B2C Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/9448/101095/zendesk/vs/oracle-right-now)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/10317/101095/freshdesk/vs/oracle-right-now)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/91301/101095/liveagent/vs/oracle-right-now)
4. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.nz/software/132287/milvus)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/132287/oracle-right-now/vs/milvus)
5. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/91351/101095/freshservice/vs/oracle-right-now)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/10036/101095/zoho-desk/vs/oracle-right-now)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.co.nz/software/113939/bomgar)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/113939/oracle-right-now/vs/bomgar)
8. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.co.nz/software/9156/servicenow)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/9156/101095/servicenow/vs/oracle-right-now)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.nz/software/8385/livechat)
   - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/8385/101095/livechat/vs/oracle-right-now)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.nz/software/91754/salesforce)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/91754/101095/salesforce/vs/oracle-right-now)
11. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.co.nz/software/2084708/harmony-1)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/2084708/oracle-right-now/vs/harmony-1)
12. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.co.nz/software/90863/sysaid)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/90863/101095/sysaid/vs/oracle-right-now)
13. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.co.nz/software/114883/isl-light)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/114883/oracle-right-now/vs/isl-light)
14. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.co.nz/software/91811/jira-service-management)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/91811/101095/jira-service-management/vs/oracle-right-now)
15. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.nz/software/106673/gladly)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/106673/oracle-right-now/vs/gladly)
16. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.co.nz/software/109551/kustomer)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/109551/oracle-right-now/vs/kustomer)
17. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/90602/101095/bitrix24/vs/oracle-right-now)
18. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.co.nz/software/104597/genesys-cloud)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/104597/oracle-right-now/vs/genesys-cloud)
19. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.nz/software/8391/incontact-call-center-software)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/8391/101095/incontact-call-center-software/vs/oracle-right-now)
20. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.co.nz/software/2066040/help-desk-software)
    - [Compare vs Oracle B2C Service](https://www.getapp.co.nz/compare/101095/2066040/oracle-right-now/vs/help-desk-software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)
- [Help Desk Software](https://www.getapp.co.nz/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/101095/oracle-right-now)
- [View Product Profile](https://www.getapp.co.nz/software/101095/oracle-right-now)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101095/oracle-right-now> |
| de-AT | <https://www.getapp.at/alternatives/101095/oracle-right-now> |
| en | <https://www.getapp.com/customer-service-support-software/a/oracle-right-now/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101095/oracle-right-now> |
| en-AU | <https://www.getapp.com.au/alternatives/101095/oracle-right-now> |
| en-CA | <https://www.getapp.ca/alternatives/101095/oracle-right-now> |
| en-GB | <https://www.getapp.co.uk/alternatives/101095/oracle-right-now> |
| en-IE | <https://www.getapp.ie/alternatives/101095/oracle-right-now> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101095/oracle-right-now> |
| en-SG | <https://www.getapp.sg/alternatives/101095/oracle-right-now> |
| en-ZA | <https://www.getapp.za.com/alternatives/101095/oracle-right-now> |
| es | <https://www.getapp.es/alternatives/101095/oracle-right-now> |
| es-CL | <https://www.getapp.cl/alternatives/101095/oracle-right-now> |
| es-CO | <https://www.getapp.com.co/alternatives/101095/oracle-right-now> |
| es-MX | <https://www.getapp.com.mx/alternatives/101095/oracle-right-now> |

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