---
description: Learn how ProProfs Knowledge Base can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Knowledge Base Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ProProfs Knowledge Base](/software/100156/proprofs-knowledge-base-software) > [ProProfs Knowledge Base Alternatives](https://www.getapp.co.nz/alternatives/100156/proprofs-knowledge-base-software)

# Alternatives to ProProfs Knowledge Base

Canonical: https://www.getapp.co.nz/alternatives/100156/proprofs-knowledge-base-software

> Explore the top alternatives to ProProfs Knowledge Base. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.nz/software/10036/zoho-desk)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/10036/100156/zoho-desk/vs/proprofs-knowledge-base-software)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.nz/software/9448/zendesk)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/9448/100156/zendesk/vs/proprofs-knowledge-base-software)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.nz/software/10317/freshdesk)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/10317/100156/freshdesk/vs/proprofs-knowledge-base-software)
4. **Confluence** — 4.5/5 (3663 reviews) — Remote team collaboration and knowledge workspace
   - [View profile](https://www.getapp.co.nz/software/90949/confluence)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/90949/100156/confluence/vs/proprofs-knowledge-base-software)
5. **Document360** — 4.7/5 (290 reviews) — AI-powered knowledge base and documentation software
   - [View profile](https://www.getapp.co.nz/software/120723/document360)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/120723/proprofs-knowledge-base-software/vs/document360)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.nz/software/91301/liveagent)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/91301/100156/liveagent/vs/proprofs-knowledge-base-software)
7. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.co.nz/software/91207/agi-self-service)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/91207/100156/agi-self-service/vs/proprofs-knowledge-base-software)
8. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.co.nz/software/90602/bitrix24)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/90602/100156/bitrix24/vs/proprofs-knowledge-base-software)
9. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.co.nz/software/91754/salesforce-1-service-cloud)
   - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/91754/100156/salesforce-1-service-cloud/vs/proprofs-knowledge-base-software)
10. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.co.nz/software/8670/teamsupport)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/8670/100156/teamsupport/vs/proprofs-knowledge-base-software)
11. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.co.nz/software/8385/livechat)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/8385/100156/livechat/vs/proprofs-knowledge-base-software)
12. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.co.nz/software/91569/groove)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/91569/100156/groove/vs/proprofs-knowledge-base-software)
13. **Universal Knowledge** — 4.6/5 (13 reviews) — Multi-solution knowledge management product
    - [View profile](https://www.getapp.co.nz/software/105247/universal-knowledge)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/105247/proprofs-knowledge-base-software/vs/universal-knowledge)
14. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.co.nz/software/91351/freshservice)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/91351/100156/freshservice/vs/proprofs-knowledge-base-software)
15. **USU Knowledge Management** — 4.8/5 (18 reviews) — Knowledge Management Platform for Customer Service
    - [View profile](https://www.getapp.co.nz/software/116003/knowledge-center)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/116003/proprofs-knowledge-base-software/vs/knowledge-center)
16. **Flowlu** — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.
    - [View profile](https://www.getapp.co.nz/software/110491/flowlu)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/110491/proprofs-knowledge-base-software/vs/flowlu)
17. **MindTouch** — 3.0/5 (3 reviews) — The Customer-First Knowledge Management Platform
    - [View profile](https://www.getapp.co.nz/software/101913/mindtouch)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/101913/proprofs-knowledge-base-software/vs/mindtouch)
18. **BlueSpice** — 4.3/5 (22 reviews) — Do knowledge management the Wiki Way\!
    - [View profile](https://www.getapp.co.nz/software/2073273/bluespice)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/2073273/proprofs-knowledge-base-software/vs/bluespice)
19. **Knowmax** — 4.6/5 (10 reviews) — Single source of truth. Delivered.
    - [View profile](https://www.getapp.co.nz/software/128883/knowmax)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/128883/proprofs-knowledge-base-software/vs/knowmax)
20. **HelpCrunch** — 4.8/5 (195 reviews) — Customer Communication tool for support, marketing \& sales
    - [View profile](https://www.getapp.co.nz/software/110489/helpcrunch)
    - [Compare vs ProProfs Knowledge Base](https://www.getapp.co.nz/compare/100156/110489/proprofs-knowledge-base-software/vs/helpcrunch)

## Related Categories

- [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Knowledge Base Software](https://www.getapp.co.nz/directory/2823/knowledge-base/software)
- [IT Documentation Software](https://www.getapp.co.nz/directory/3860/it-documentation/software)

## Links

- [View on GetApp](https://www.getapp.co.nz/alternatives/100156/proprofs-knowledge-base-software)
- [View Product Profile](https://www.getapp.co.nz/software/100156/proprofs-knowledge-base-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/100156/proprofs-knowledge-base-software> |
| de-AT | <https://www.getapp.at/alternatives/100156/proprofs-knowledge-base-software> |
| en | <https://www.getapp.com/collaboration-software/a/proprofs-knowledge-base-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/100156/proprofs-knowledge-base-software> |
| en-AU | <https://www.getapp.com.au/alternatives/100156/proprofs-knowledge-base-software> |
| en-CA | <https://www.getapp.ca/alternatives/100156/proprofs-knowledge-base-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/100156/proprofs-knowledge-base-software> |
| en-IE | <https://www.getapp.ie/alternatives/100156/proprofs-knowledge-base-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/100156/proprofs-knowledge-base-software> |
| en-SG | <https://www.getapp.sg/alternatives/100156/proprofs-knowledge-base-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/100156/proprofs-knowledge-base-software> |
| es | <https://www.getapp.es/alternatives/100156/proprofs-knowledge-base-software> |
| es-CL | <https://www.getapp.cl/alternatives/100156/proprofs-knowledge-base-software> |
| es-CO | <https://www.getapp.com.co/alternatives/100156/proprofs-knowledge-base-software> |
| es-MX | <https://www.getapp.com.mx/alternatives/100156/proprofs-knowledge-base-software> |
| fr | <https://www.getapp.fr/alternatives/100156/proprofs-knowledge-base-software> |
| fr-BE | <https://fr.getapp.be/alternatives/100156/proprofs-knowledge-base-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/100156/proprofs-knowledge-base-software> |
| nl | <https://www.getapp.nl/alternatives/100156/proprofs-knowledge-base-software> |
| nl-BE | <https://www.getapp.be/alternatives/100156/proprofs-knowledge-base-software> |
| pt | <https://www.getapp.com.br/alternatives/100156/proprofs-knowledge-base-software> |
| pt-PT | <https://www.getapp.pt/alternatives/100156/proprofs-knowledge-base-software> |

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